Summary
Overview
Work History
Education
Skills
Drivinglicence - Category
Personal Information
Timeline
Generic
George Djinovic

George Djinovic

IT Technician
Podgorica

Summary

Professional Summary
Dedicated IT Support Specialist and Office Manager with a proven track record of delivering technical support to 220 users and managing a fleet of 300 trucks. Skilled in installing and configuring hardware, software, and networks, as well as maintaining servers and implementing robust security protocols. Experienced in managing office operations for a team of 80 employees, including contract preparation, salary setup, and recruitment. Adept at multitasking, transitioning seamlessly between on-site and remote work environments, and capable of learning new technologies and processes quickly to meet organizational needs.

Overview

17
17
years of professional experience

Work History

IT Support Specialist + Fleet Support + Manager

Rakmark INC
04.2021 - Current

IT Support


  • Provided technical support to 220 users, ensuring seamless operation of systems and networks.
  • Managed high levels of call's and messages flow and responded to technical support needs.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained servers and ensured system backups and security.
  • Set up new clients and software, including QuickBooks and ProTransport, RingCentral , TMS


Fleet department


  • Managed a fleet of 300 trucks, ensuring optimal organization and operational efficiency.
  • Scheduled and coordinated maintenance and repairs to keep vehicles in excellent condition.
  • Assigned trucks to new drivers, ensuring proper documentation and readiness for operations.


Office Manager for the same company 2021-2023


  • Managed a team of 80 employees, overseeing contracts, salary setup, and payroll management.
  • Conducted job interviews and facilitated the hiring process to ensure team efficiency and alignment with company goals.
  • Implemented attendance monitoring systems, ensuring staff adhered to schedules and maintained punctuality.
  • Maintained a positive and productive workplace environment by addressing employee concerns and fostering clear communication.

IT support

New page d.o.o
11.2014 - 04.2021
  • Installed and configured hardware, software, networks, printers, and scanners.
  • Monitored and maintained computer systems and networks.
  • Set up new clients and configured systems to meet their needs.
  • Implemented security measures to protect company infrastructure.

Computer Network Technician

Olycomputers d.o.o
04.2008 - 06.2010
  • The ability to install, configure, operate, repair, maintain, troubleshoot, and diagnose PCs, servers, network hardware, network software, and other peripheral equipment
  • The ability to install, maintain, repair, and inspect network cabling and other hardware

Education

Traffic technician -

'SSS' Ivan Uskokovic
01.2010 - 12.2013

Associate of Arts -

University of Montenegro
Montenegro
05.2001 -

Skills

  • Hardware and software installation and troubleshooting
  • Network configuration and maintenance
  • Server administration and backups
  • User account management (Active Directory, Office 365,Google Workspace
  • Knowledge of IT security and data protection
  • Helpdesk and technical support for end-users
  • Problem-solving and critical thinking under pressure
  • Efficient time management to handle multiple priorities
  • Ability to troubleshoot IT issues while supporting ongoing tasks
  • Coordination of maintenance schedules and urgent repairs simultaneously
  • Managing user requests while meeting deadlines
  • Strong organizational skills to handle high-volume workloads
  • Clear communication to balance tasks across different teams or projects

Drivinglicence - Category

B

Personal Information

  • Date of Birth: 08/23/91
  • Gender: M
  • Nationality: Montenegrin

Timeline

IT Support Specialist + Fleet Support + Manager

Rakmark INC
04.2021 - Current

IT support

New page d.o.o
11.2014 - 04.2021

Traffic technician -

'SSS' Ivan Uskokovic
01.2010 - 12.2013

Computer Network Technician

Olycomputers d.o.o
04.2008 - 06.2010

Associate of Arts -

University of Montenegro
05.2001 -
George DjinovicIT Technician