Over 38 years in the automotive repair industry, with various levels of a of automotive mechanical repair skills. A disciplined, creative, and dedicated professional, who appreciates challenging work seeing it through to completion.
Hi, I’m
George F. Houck
Lake Worth,FL
Summary
Overview
44
years of professional experience
Work History
JM LexusMargate, FL
2nd Shift Key Room Manager
09.2015 - Current
Job overview
- Monitor the system for the Hat Tag number signal indicating which key and car to bring to the front, when the customer arrives for their vehicle pick up.
- Verify customers paperwork with the information on the Hat Tag of their key to ensure the correct vehicle is presented to them.
- Responsible for ensuring all customers have picked up their vehicle prior to securing the key room for the night.
- Have daily interactions with customers on any questions they may have, direct them to the Service Adviser if required.
- Training with the Transportation Manager on the appointment calendar
- Contact customer to schedule delivery of customer or loaner vehicle, ensuring detailed information of time and place of delivery is acquired.
- Responsible for safely driving the customers vehicle to the dealership and back to the customer once the service has been completed.
Colonial Skilled Nursing FacilityWest Palm Beach
Building Maintenance Technician
01.2015 - 01.2021
Job overview
- Provided internal and external building maintenance support as required
- Scheduled tasks and reported completion with supervisor
- Maintenance duties not limited to: lawn and equipment care, light electrical, painting and other exterior repairs.
- Internal building maintenance included carpentry, plumbing, flooring repair/replacement & appliance repair.
JM Lexus
Valet
04.2015 - 09.2015
Job overview
- Check in and gather customer information for Service Adviser.
- Move cars to service staging area
- Communicate with customer once service is complete on questions that arise.
JM Lexus
Automotive Mechanic
02.2015 - 04.2015
Job overview
- Review service ticket for understanding of customer service requests.
- Diagnose and repair electrical/mechanical issues.
- Perform routine 100 point inspections, make suggestions to the service advisor of replacement or repair of concerns that are observed
- Communicate directly with customers as required.
Wilburn Auto BodyCharlotte, NC
Automotive/Collision Mechanic
11.2006 - 11.2014
Job overview
- All automotive repairs ranging from axel replacement to full engine repair/replacement.
- Ensured all parts required to complete a job are ordered in a timely manner.
- Coordinated the timing of the mechanical work with the body repairmen
- Own various specialty tools to assist in the repairs, many collected over the years and upgraded as the mechanical aspects of vehicles have changed.
- Took pride in providing trusted, detailed, and accurate repairs.
Sale Auto Mall, Collision Dept.Gastonia, NC
Automotive/Mechanical Technician
02.2002 - 11.2006
Job overview
- Applied same job skills and mechanical knowledge as position at Wilburn Auto Body Shop.
ADESACharlotte, NC
Automotive Technician
01.2001 - 02.2002
Job overview
- Performed mechanical repairs and diagnostics to vehicles in preparation for auction.
- Coordinated job priorities with supervisor to ensure daily goals were met.
Gerber Auto BodyBuffalo Grove, IL
Automotive Technician
02.2000 - 12.2000
Job overview
- Applied same job skills and mechanical knowledge as position at Wilburn Auto Body Shop.
Allstate Corp., Tech-Cor Collision CenterArlington Heights, IL
Automotive Technician
12.1998 - 02.2000
Job overview
- Applied same job skills and mechanical knowledge as position at Wilburn Auto Body Shop.
- Studied crash test data leading to industry recommendations on collision repairs.
Goodyear Rubber & Tire Co.Ft. Walton Bch., FL
Automotive Technician
01.1985 - 01.1998
Job overview
- Provided high quality diagnostics and repairs on all makes and models.
- Increased skill and knowledge through training courses and certifications.
Exxon Service StationFt. Walton Bch., FL
Automotive Technician
01.1982 - 01.1985
Job overview
- Provided a wide range of services not limited to oil changes, wheel balance and tire rotations, tune-ups and engine repairs.
Education
Lake City Community CollegeLake City, FL
Automotive Technician Certification
01-1982
University Overview
- Completed all course work and hands on training required to become certified in automotive technology.
- ASE Certifications in Brake repair, Engine repair, Engine Performance, Suspension and Steering, Heating and Air conditioning.
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
2nd Shift Key Room Manager
JM Lexus
09.2015 - Current
Valet
JM Lexus
04.2015 - 09.2015
Automotive Mechanic
JM Lexus
02.2015 - 04.2015
Building Maintenance Technician
Colonial Skilled Nursing Facility
01.2015 - 01.2021
Automotive/Collision Mechanic
Wilburn Auto Body
11.2006 - 11.2014
Automotive/Mechanical Technician
Sale Auto Mall, Collision Dept.
02.2002 - 11.2006
Automotive Technician
ADESA
01.2001 - 02.2002
Automotive Technician
Gerber Auto Body
02.2000 - 12.2000
Automotive Technician
Allstate Corp., Tech-Cor Collision Center
12.1998 - 02.2000
Automotive Technician
Goodyear Rubber & Tire Co.
01.1985 - 01.1998
Automotive Technician
Exxon Service Station
01.1982 - 01.1985
Lake City Community College
Automotive Technician Certification