George Goddard
Miramar
Summary
Dedicated professional with diverse qualifications, experience, and skills seeking a role to make a meaningful impact within an organization. Excited to contribute to a dynamic team, take on new challenges, and continue personal and professional growth. Committed to delivering high-quality results and exceeding expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Coordinator
thebigword
05.2025 - Current
- Match clients with suitable linguists, while providing consistent updates on progress.
- Offer real-time, empathetic customer care to both clients and linguists.
- Utilize the Wordsynk application to offer comprehensive support in response to inquiries.
- Foster effective communication among Interpreting Services team members and departments within thebigword, utilizing Outlook and Microsoft Teams.
- Efficiently manage daily workload, seeking managerial support when needed.
- Identify and escalate priority issues to operations management for prompt resolutions.
Director of Operations, Entertainer & Remote Pilot
Panicle USA, LLC
05.2018 - Current
- Founded the company and manages bookings for my live performances as a "one-man band" vocalist and steel drum player.
- Provided live music entertainment for private, corporate, governmental and nongovernmental clients including Burgerfi, Bahia Cabana, Glades West Rehabilitation and Healthcare Center, Page Rehabilitation and Healthcare Center,Ft. Myers Rehabilitation and Nursing Center, The Salvation Army, Broward County Library, and the City of Miramar.
- Provided freelance aerial photography for events including the 2023 Miramar 9/11 Memorial Site Dedication Unveiling and the 2025 Miramar 3rd Annual Turkey Trot.
Exam Proctor (Independent Contractor)
1st Allegiant Insurance
11.2015 - 05.2019
- Administered computer-based testing for clients, including Performance Assessment Network (PAN), Castle Worldwide, and Kryterion.
- Served as an exam proctor for TSA, FBI, CBP examinees.
- Submitted incident reports and initiated client phone calls as needed.
- Liaised with management and provided feedback on any incidents or test-related concerns.
Private Investigator Intern
Desnos Investigations, Inc
10.2013 - 01.2016
- Conducted mobile and foot surveillance operations utilizing a variety of covert monitoring equipment in the investigations of insurance liability claims for possible fraud. Performed background criminal checks and signal audits for major cable network providers. Also assisted with marketing, planning, and business strategy, and functioned as a researcher and company advisor. These duties required advanced-level skills in Microsoft Word and PowerPoint.
Paralegal/Legal Assistant (Independent Contractor)
Law Office of Dexter F. George, Esq
02.2015 - 07.2015
- Helped organize the office and sorted legal files. Prepared drafts, briefs, and motions. Prepared court exhibits. Sorted and organized interrogatories, Requests for Production (RTPs), and assisted in reviewing witness depositions. Duties included taking attorney's notes, reviewing and editing documents, and any other tasks deemed necessary by the attorney in preparation for litigation. Also conducted field investigations for pending litigation. These duties required advanced-level skills in Microsoft Word and Excel.
Education
Private Investigation Diploma -
Private Investigation Training Institute
Margate, FL01.2013
Bachelor of Arts - Music And Psychology
Florida Memorial University
Miami, FL01.2008
Skills
- Proficient in English
- Client Interaction Skills
- Customer Complaint Resolution
- Quality Control Management
- Computer Literacy
- Microsoft Office Suite
- Adobe Creative Suite
- Effective leadership
- One-on-One Tutoring
- Live Music Presentation
- Aerial Drone Management
- Emergency Preparedness Coordination
Certification
- FAA Airman Certificate: Small Unmanned Aircraft Systems
- NRA Pistol Instructor Certificate
- Broward County Chauffeur Certificate
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Embracing outdoor adventures such as biking and basketball
- Team Sports
- Martial Arts
- Drone Piloting
- Music
- Creative Writing
- Photography and Videography
- Gardening
- Volunteer Work
Timeline
Customer Service Coordinator
thebigword
05.2025 - Current
Director of Operations, Entertainer & Remote Pilot
Panicle USA, LLC
05.2018 - Current
Exam Proctor (Independent Contractor)
1st Allegiant Insurance
11.2015 - 05.2019
Paralegal/Legal Assistant (Independent Contractor)
Law Office of Dexter F. George, Esq
02.2015 - 07.2015
Private Investigator Intern
Desnos Investigations, Inc
10.2013 - 01.2016
Private Investigation Diploma -
Private Investigation Training Institute
Bachelor of Arts - Music And Psychology
Florida Memorial University
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