Insightful Manager and prior military personnel with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
19
19
years of professional experience
Work History
Night Shift Supervisor
GardaWorld Federal Services
Bagram, Kabul, Afghanistan
02.2020 - 05.2021
Monitored security cameras system day and night, protecting the property and lives of individuals.
Responded to building and base wide alarms to detect any unauthorized entries into protected areas.
Protected Top Secret compound with office space for more than 30 employees.
Supervised and verified each individual right to enter restricted areas and denied access to unauthorized persons.
Delivered accurate verbal and written reports to company personnel * Processed and logged accurate and detailed incident reports and followed up on any unusual behaviors.
Supervised and trained new armed guard on onsite procedures and ensured each team member carried out duties and provided constructive criticism.
Implemented policies and standard operating procedures for continuous improvement
Protection Security Officer
Paragon Security
Suffolk, VA
12.2017 - 05.2021
Paragon provides protection to our nation’s most sensitive infrastructure, including theDepartment of Homeland Security, FBI, DEA, FEMA, and SSA.
Trained 5 individuals to perform armed/unarmed post/gate control, magnetometer screening, roving foot, and vehicle patrols, and management of central communications, security escort, dignitary protection, and threat assessment.
Wrote detailed reports on property damage, theft, and presence of unauthorized persons, in addition to unusual incidences.
Checked identification of all persons entering and exiting facilities to eliminate unauthorized visitors.
Warned offenders verbally about rule infractions, violations, and evict violators from premises
Senior Command Post Controller
United States Air Force
02.2002 - 09.2017
Managed quick movement of hundreds of supplies into deployment areas through efficient coordination of aircraft landings and takeoffs.
Collected information about organizations, tactics, and operating methods of friendly and enemy intelligence and personnel.
Developed and led training programs for 30 personnel in preparation for military objectives.
Served as custodian of classified documents.
Coordinated urgent orders and directions effectively to base populace directed through leadership.
Prepared reports and communication for senior military leaders.
Developed and implemented performance improvement strategies and plans to promote continuous improvement