George Graves
Glens Falls,NY
Summary
Detail-oriented professional with a strong background in distribution operations. Expertise in problem-solving and maintaining open communication, ensuring optimal team performance and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Distribution Supervisor
Glens Falls Hospital
Glens Falls, NY
05.2001 - 12.2016
- Supervised daily distribution operations, mailroom operations, courier service medical supplies, labs, patient transportation(Medi ride)
- Developed workflow improvements that increased operational efficiency and reduced turnaround times.
- Analyzed performance metrics to identify areas for process enhancement and cost savings.
- Mentored junior staff, fostering a culture of continuous improvement within the distribution team.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Created a safe working environment for all team members through consistent enforcement of safety rules and guidelines.
- Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
- Enhanced team productivity by providing clear communication, guidance, and support to staff members.
- Implemented cost-saving measures in daily operations without sacrificing quality or service levels.
Education
High School Diploma -
Glens Falls Senior High
Glens Falls, NYSkills
- Operational excellence
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Workplace safety
- Decision-making
- Equipment operation
- Route planning
- Record keeping
- Operational efficiency
- Shift planning
Certification
People Skills
Timeline
Distribution Supervisor
Glens Falls Hospital
05.2001 - 12.2016
High School Diploma -
Glens Falls Senior High