George Hanerfeld

Performed troubleshooting tasks for computers, cellphones, gaming consoles as well as other personal electronic devices. Also, worked with customers to show them how to operate their personal devices and answered questions or concerns they had regarding software or hardware-based issues. Customer Support, Opening/ Closing locations as well as operation of such locations while also training and assisting employees with any issues they may encounter while troubleshooting software-based problems.

• Customer Support and Service skills
• Management Skills
• Computer Software and Hardware troubleshooting and repair skills
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Specialized in repairing Apple and Samsung phones and frequently worked on other manufacturer models.
• Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
• Maintained inventory of repair supplies and ordered parts.
• Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
• Erased user data, debugged application issues and refurbished devices for resale.

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Accurately operated cash register to process customer payments.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Kept drawer balanced by accurately processing cash, credit and debit payments.

• Sanitized dining ware and kitchen equipment according to health code standards.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained clean, trash-free workspaces to maximize productivity and safety.