George Harris
BRONX,NY
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with a self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
14
14
years of professional experience
Work History
Dispatcher
Crown towing
BRONX
10.2024 - Current
- Dispatched tow trucks using radio and scheduling software
- Coordinated driver assignments for roadside assistance and recovery calls
- Answered customer calls for Crown towing and gathered service details
Taxi Dispatcher
34th street partnership
New York, New York
08.2018 - 07.2024
- Dispatched taxi using radio and scheduling software
- Coordinated driver assignments for roadside assistance and recovery calls
- Answered customer calls and gathered service details
Dispatcher
Carmel car and limo svc
New York
04.2013 - 11.2017
- Dispatched cars using radio and scheduling software
- Coordinated driver assignments for roadside assistance and recovery calls
- Answered customer calls for carmel and gathered service details
Education
A Phillip Randolph Hs
New YorkSkills
- Radio dispatch
- Scheduling software
- Driver assignment
- Dispatch software
- Call intake
- Call handling
- Prioritizing calls
- Incident reporting
- Dispatching field personnel
- Delivery support
- Routing orders
- GPS tracking
- Route planning
- Route navigation
- Traffic monitoring
- Fleet coordination
- Monitoring field personnel
- Work order management
- Work order generation
- Database maintenance
- Record keeping
- Data entry
- Customer service
- Customer relations
- Customer request handling
- Service coordination
- Service planning
- Clear communication
- Verbal and written communication
- Active listening
- Team collaboration
- Conflict resolution
- Problem solving
- Decision-making
- Critical thinker
- Attention to detail
- Time management
- Multitasking and organization
- Workflow prioritization
- Stress tolerance
- Improving operations
- Shift coordination
- Updating logs
- Geographical expertise
- Map reading
- Tracking systems
- Coordinating urgent deliveries
- Delivery procedures
- Driver communication
- Processing orders
- Multitasking and organization
- Coordinating urgent deliveries
- Dispatching procedures
- Customer relations
- Dispatch coordination
- Conflict resolution
- Prioritizing calls
- Call handling
- Customer request handling
- Organizational skills
Timeline
Dispatcher
Crown towing
10.2024 - Current
Taxi Dispatcher
34th street partnership
08.2018 - 07.2024
Dispatcher
Carmel car and limo svc
04.2013 - 11.2017
A Phillip Randolph Hs