
Economics and Computer Science student motivated by purpose-driven technology and human-centered systems. Strong foundation in data analysis, statistical reasoning, and ethical handling of sensitive information. Experienced in client-facing roles requiring trust, accuracy, and accountability. Interested in contributing to platforms that leverage data and technology to improve individual wellbeing, balance, and long-term outcomes.
• Resolved customer inquiries with professionalism and accuracy, building trust and repeat business, and increasing customer satisfaction.
• Collaborated with team members to improve the overall customer service experience, enhancing team efficiency.
• Maintained accurate transaction records to ensure compliance with store policies and regulations, reducing discrepancies by 37%.
• Ensured compliance with safety and handling regulations during all deliveries, maintaining a 100% safety record.
• Maintained accurate records for delivery routes and schedules, improving delivery efficiency by 20%.
• Collaborated with team members to optimize delivery processes, resulting in an 11% reduction in delivery times.