To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skillful in situations requiring tact and competent negotiation.
Expertise in meeting planning, coordination, and maintaining schedules.
Experience in acquiring equipment through procurement procedures and bank card processes.
Precision in information-gathering, logistics, encryption and analytics.
Solid leadership and policy implementation experience developed through military career.
Independently executes administrative and clerical support for the organization.
Preparing correspondence and other documents using proper grammar, spelling, punctuation, capitalization, format, and style.
Providing High Level support to executive level staff to include travel plans, and calendar management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fedex Delivery Driver
FedEx
07.2022 - Current
Handle customer service complaints with utmost professionalism and knowledgeable responses.
Maintain trust and company loyalty
Load trucks and safely secured merchandise to prevent damage during transportation.
Utilized street maps to plan and determine most efficient routes.
Inspected vehicle and maintained gas, oil and water levels.
Verified deliveries against shipping instructions prior to delivering to customers.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customs targets.
Prioritize customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Platoon Sergeant
UNITED STATES ARMY
01.2009 - 07.2021
Set goals for and sustained the health, welfare, and morale of 20-30 platoon members.
Managed day to day operations, ensuring section leaders, and team leaders capability to accomplish all missions in a timely manner
Maintained 100% accountability of all personnel and equipment worth over $1M with zero incidents or loss
Provided ongoing training of platoon resulting in 100% pass rate on testing of seven different skill sets
Ensured operational readiness of fully digitalized vehicle and associated equipment worth over $4M
Developed a rigorous physical training schedule, resulting in a 10-point increase in scores during testing.
Education
B.S. - Business Management
University of Maryland
10.2012
Skills
Costumer service Managment
Positive attitude
Attention to detail
Problem solver
Time Management
Reliable
Senior logistics coordinator
Open-mindedness
Situation awareness
Influential
Terminal
Food services
Navigation
Clean MVR
Combat senior leadership
Work long prioritization
Organization skills
Business Strategy
Military logistics
Training and development
Special Operations
Standard operation procedures (SOP)
Tactics
Reediness
Route Management
Safe Driving Record
GPS and route planning
Clean Driving Record
Loading and unloading
Time management skills
Safe Driving
Problem-Solving
Punctual and Reliable
Dependable and reliable
Attention to Detail
Teamwork and Collaboration
GPS Navigation
Heavy Lifting
Order picking and processing
Map reading and navigation skills
Roads and highways knowledge
GPS Operation
Certification
Drug Prevention Leader
Unit movement officer
Combat life savor
City
Conley
State
GA
Zip
30288
Street
4133 Conley Circle
Awards
Army Commendation Medal’s
Army Achievement Medals’s
Good Conduct Medal’s
Parachutist badge
Combat action badge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fedex Delivery Driver - FedEx
07.2022 - Current
Platoon Sergeant - UNITED STATES ARMY
01.2009 - 07.2021
University of Maryland - B.S., Business Management