Jason Espinosa
Spartanburg,SC
Summary
P S Multi-talented customer service consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced customer service professional capable of coordinating shipments, coordinating dispatches and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about product regulations and standards. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in aviation best practices and related airlines options. Effectively drive revenue with skilled promotional and problem-solving abilities. Diligent Material Handler offering 7 years of experience moving loads quickly and without damage. Attentive and safety-focused, with proven history of identifying potential hazards. Demonstrated ability to work well in both team and independent roles. S Errands Chauffeuring Flexible Materials coordination Greeting and seating guests Product loading Training coordination Order picking Business operations .
Overview
14
14
years of professional experience
Work History
FEDEX Delivery Driver
01.2020 - Current
- I deliver to commercial businesses
- Making sure every customer gets there packages.
Full Service Shopper
Instacart
05.2019 - Current
- Entrusted to handle confidential and sensitive situations in professional matter
- Tracked substitutions and informed customers of changes
- Drove store revenue by offering customers accessories and related purchases to complete selections
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Consulted with customers on food selections and custom order requests.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Taxi Driver
Lyft
02.2018 - 01.2020
- Stored passenger luggage and personal items with care for safety and security
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots
- Generated new business with marketing initiatives and strategic plans
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
- Transported high-value clients with professionalism and discretion
- Provided mobility to assistance to disabled passengers
Material Handler
BMW
08.2015 - 10.2017
- Transported inventory items to appropriate locations
- Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle- free warehouse floor
- Reviewed inventory reports and activity to ensure correct documentation
- Kept storage areas organized, clean and secure to fully protect company assets
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Loaded, unloaded and sorted cargo as part of accurate and efficient materials to make sure production was on time put part on vehicle
Order Selector
Adidas
05.2012 - 07.2015
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
- Checked inventory and selected order products from specific locations based upon customer orders and availability
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
- Detail-oriented Order Picker with experience working in various large warehouse environments
- Seeking similar role where outstanding packing skills and strong commitment to safety will be valued
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations
Loader and Unloader, Nestle USA
02.2010 - 12.2011
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Shipped material and performed boxing, packing, labeling and preparation of any related documents
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Loaded, unloaded and sorted cargo as part of accurate and efficient [Timeframe] shipments
Forestry Firefighter
PatRick
01.2009 - 09.2009
- Cut and cleared brush, as well as dug trenches to create fire lines using axes, chainsaws or shovels
- Quickly acted to contain any hazardous chemicals likely to catch fire, leak or spill
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle
- Notified fire dispatchers to detail any difficulties encountered, request additional firefighters and obtain emergency supplies
Education
E Bachelor of Arts - Aviation Science
Liberty University
Lynchburg, VAAssociate of Arts - Criminal Justice
University of Phoenix
05.2012
High School Diploma - undefined
Alexander Central High School
05.2003
Skills
- Route Management
- Vehicle Inspection
- Forklift Operation
- Vehicle Systems
- Personal Grooming Standards
- Payment Processing
- Mobile Ordering Understanding
- Effective Multitasking
- Client Service
- Customer Relations
- Efficient Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
FEDEX Delivery Driver
01.2020 - Current
Full Service Shopper
Instacart
05.2019 - Current
Taxi Driver
Lyft
02.2018 - 01.2020
Material Handler
BMW
08.2015 - 10.2017
Order Selector
Adidas
05.2012 - 07.2015
Loader and Unloader, Nestle USA
02.2010 - 12.2011
Forestry Firefighter
PatRick
01.2009 - 09.2009
E Bachelor of Arts - Aviation Science
Liberty University
Associate of Arts - Criminal Justice
University of Phoenix
High School Diploma - undefined
Alexander Central High School
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