Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Agent
Adriana's Insurance
Fontana, CA, CA
08.2023 - Current
Recognized among top producers for outstanding performance.
Guided clients in selecting tailored insurance policies to meet specific needs.
Educated customers on policy details and coverage options available.
Conducted policy reviews to ensure customer satisfaction and understanding.
Sales Representative
Fred Loya Insurance
10.2022 - 08.2023
Developed comprehensive understanding of products, services, and competitors to strengthen sales presentations.
Managed customer accounts to secure customer satisfaction and repeat business.
Set and achieved company defined sales goals.
Identified new business opportunities through cold calling, networking, and marketing efforts.
Processed policy applications and ensured compliance with company guidelines.
Crew Trainer
McDonald's
10.2021 - 06.2022
Trained employees in customer service, food safety, and performance standards to enhance team capabilities.
Modeled high-quality, efficient service to inspire team members and elevate customer experience.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with a smile and delivered friendly service to address all needs effectively.
Education
High School Diploma -
Jurupa Hills High School
Fontana, CA
Skills
Sales Expertise
Insurance knowledge
Customer service
Training and Development
Technological Knowledge
Bilingual
Goal-Oriented
Effective communication
Certification
Licensed OSHA Construction Safety - Oct. 2021- May 2022
Certified Food Handler,County of San Bernardino Food Handlers Training - Jun. 2021