George Martin Del Campo
La Habra ,CA
Summary
Intelligent and enterprising Sales Consultant with 8 years of experience in General Automotive industry. Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills.
Overview
13
13
years of professional experience
Work History
Subject Matter Expert
Cigna Healthcare
05.2022 - Current
- Provided expert guidance to customer service representatives on complex Cigna Medicare inquiries, ensuring compliance with company policies and Medicare guidelines.
- Trained and mentored call center agents, enhancing their understanding of Medicare products, benefits, and claims processes to improve first-call resolution.
- Conducted quality audits and call evaluations, identifying improvement areas and providing constructive feedback to optimize performance.
Business Owner
Auto Axis LLC
04.2018 - Current
- Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
- Ultimately as the Business Owner is to make sure that task gets done regardless of difficulty and/or area of responsibilities.
Sales Consultant
CarMax
03.2012 - 04.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Tool Rental Technician
The Home Depot
06.2011 - 03.2012
- Assessed, investigated and resolved issues with deliveries.
- Developed estimates for costs and date of delivery for rentals.
- Offered rental suggestions for businesses and individuals based on needs.
- Responded to technical issues by troubleshooting and resolving problems.
- Delivered top quality customer service in professional manner while managing multiple tasks.
Education
Associate of Arts - General Automotive
WyoTech - Long Beach
Skills
- Cost analysis and savings
- Sales strategics
- Bookkeeping
- Financial administration
- Equipment maintenance
- Issue resolution
- Operation monitoring
- Maintenance and repair
- Product inspections
Timeline
Subject Matter Expert
Cigna Healthcare
05.2022 - Current
Business Owner
Auto Axis LLC
04.2018 - Current
Sales Consultant
CarMax
03.2012 - 04.2018
Tool Rental Technician
The Home Depot
06.2011 - 03.2012
Associate of Arts - General Automotive
WyoTech - Long Beach
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