Summary
Overview
Work History
Education
Skills
Timeline
Generic

George Mejia

Reading,PA

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Supervisor

The Home Depot Inc
Wyomissing, PA
04.2023 - Current
  • Created new strategies for improving customer service standards within the organization.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Ensured compliance with workplace safety regulations provided.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Managed team of 8 employees, ensuring high productivity and quality standards were met.

Tool Technician

The Home Depot Inc
Wyomissing, PA
06.2022 - 04.2023
  • Cleaned work areas after completing maintenance tasks or repairs.
  • Repaired mechanical components using hand tools and power tools.
  • Reviewed drawings, instructions, and manuals before beginning any task or activity.
  • Followed safety protocols while performing tasks involving hazardous materials or dangerous conditions.
  • Replaced worn parts on existing machinery with OEM parts per manufacturer's specifications.
  • Maintained detailed records of all repairs and maintenance activities performed.
  • Identified areas where new processes could be implemented for improved efficiency.
  • Operated forklifts to move heavy objects around the shop floor.
  • Performed preventative maintenance and repairs on various tools, machines, and equipment.
  • Reviewed customer feedback regarding product performance issues.

Sales Associate

The Home Depot Inc
Wyomissing, PA
05.2017 - 06.2022
  • Handled customer complaints in a professional manner.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Reading Senior High School
Reading, PA
06-2016

Web Development - Information Technology

Reading Area Community College
Reading, PA

Skills

  • Employee Motivation
  • Goal-Oriented
  • Staff Discipline
  • Hazardous Materials Handling
  • Shipping and receiving
  • Loading and unloading
  • Team Player
  • Equipment operations
  • Inventory Counts
  • Lift Equipment Operation
  • Certified forklift operator
  • Teamwork and Collaboration

Timeline

Supervisor

The Home Depot Inc
04.2023 - Current

Tool Technician

The Home Depot Inc
06.2022 - 04.2023

Sales Associate

The Home Depot Inc
05.2017 - 06.2022

High School Diploma -

Reading Senior High School

Web Development - Information Technology

Reading Area Community College
George Mejia