GEORGE MELENDEZ
ProfessionalTransit MTA
Elmont,NY
1
Language
12
years of professional experience
Proficient Supervisor with 8 years of leadership in logistics and customer service within transportation and automotive sectors. Expertise in dispatching, route planning, schedule coordination, and inventory management. Holds a valid CDL B license and brings 5 years of professional driving experience, enhancing operational efficiency and team performance.
Work History
Assistant Fleet Manager
6 Months- Coordinated fleet maintenance schedules to optimize vehicle uptime and reduce operational delays.
- Implemented tracking systems for fuel consumption, enhancing efficiency and reducing costs.
- Managed inventory levels for spare parts, ensuring timely availability for repairs and maintenance.
- Developed training programs for new drivers, focusing on safety protocols and operational best practices.
- Analyzed fleet performance metrics to identify areas for improvement and drive strategic initiatives.
- Oversaw compliance with regulatory requirements, maintaining up-to-date records for vehicle inspections and licenses.
- Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and maintenance contracts.
- Managed budgets for the department, ensuring cost control measures were in place to achieve financial targets.
- Implemented inventory management systems for parts and equipment, streamlining procurement processes.
Parts Manager
1 Year- Oversaw daily operations of parts department, ensuring efficient inventory control, ordering, stocking, and distribution.
- Maintained optimal inventory levels to support service and sales while minimizing excess and obsolete stock.
- Analyzed sales trends and demand forecasting to improve parts availability and profitability.
- Collaborated with service technicians and advisors to provide timely access to parts, enhancing service efficiency.
- Evaluated sales trends and demand forecasts to optimize parts availability and support profitability.
Train Operator
2 Months- Operated passenger trains safely and efficiently, ensuring compliance with MTA rules, signals, and speed regulations to enhance passenger trust.
- Monitored signals, track conditions, and platform activity to prevent hazards and ensure smooth service.
- Conducted pre-trip and post-trip equipment inspections to ensure operational readiness and passenger safety.
- Communicated proactively with Rail Control Center about delays, mechanical issues, and service changes, facilitating timely responses and minimizing disruptions.
Supervisor
2 Years 4 Months- Led daily operations as the primary contact for logistics and team management.
- Supervised 12–15 employees, ensuring adherence to schedules and effective task execution.
- Resolve real-time issues through problem-solving and customer service.
- Resolved real-time issues through proactive problem-solving and customer service, enhancing team response.
CDL B Bus Operator
1 Year 8 Months- Operated fixed bus routes in NYC, ensuring on-time performance and rider safety.
- Provided exceptional customer service to various commuter groups, enhancing rider satisfaction.
- Ensured punctuality and compliance with transit regulations, contributing to reliable service delivery.
Assistant Parts Manager / Dispatcher
3 Years 9 Months- Managed shop inventory and efficiently dispatched parts to support timely service.
- Processed and closed invoices and repair orders (ROs) to ensure accurate billing.
- Handled dealer-to-dealer sales, opened/closed department.
- Delivered customer service and facilitated front counter sales to enhance customer satisfaction.
Service Advisor - Quick Lane
1 Year- Delivered exceptional front-line customer service and facilitated sales to enhance customer satisfaction.
- Generated and issued repair invoices to streamline service processing.
- Guided clients on service needs and vehicle maintenance to ensure optimal vehicle performance.
Education
High School
Graduated
Non-Graduate
Skills
Reporting and documentation
Safety-focused mindset
Strong multitasking
Time Management
Customer Service
Customer Relations
Leadership
Problem-solving
Strong Problem solver
Problem solving
Teamwork
Radio communication
Excel
Attention to detail
High concentration
Reporting and documentation
Safety management
Excellent judgment
Multitasking
Reliability
LANGUAGES
English
Timeline
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