George Mimaros
Perry Hall,MD
Summary
Motivated and detail-oriented Criminal Justice student with hands-on experience in customer service, administrative support, and problem-solving from previous roles in fast-paced environments. Strong communicator with a proven ability to manage responsibilities, resolve conflicts, and maintain professionalism under pressure. Eager to apply practical experience and academic knowledge to a career in law, public service, or community-based justice initiatives.
Overview
6
6
years of professional experience
Work History
Service Technician Assistant
Alpha Heating And Air Conditioning
Baltimore, MD
08.2021 - Current
- Completed standard inspections to assess wear and damage to vehicles.
- Checked performance levels of refrigerants in air conditioning units.
- Developed strong relationships with customers through excellent communication skills.
- Assisted technicians with installation and repair of heating and air conditioning units
HVAC Operations Support Coordinator
Alpha Heating And Air Conditioning
Baltimore, MD
06.2019 - Current
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Developed effective customer service protocols and ensured adherence to them.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Responded to customer inquiries regarding product warranties via telephone, email, or in person.
Warehouse Associate
Amazon
Perry Hall, MD
12.2019 - 06.2020
- Examined packages and goods for damage and notified vendors of replacement needs.
- Staged and sorted multiple types of products for loading.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Secured items in truck by strapping over protective padding.
- Assisted in loading finished goods onto delivery vehicles as required.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Education
High School Diploma -
Towson University
Baltimore, MDSkills
- Customer service
- Problem solving
- Communication skills
- Administrative support
- Reliability
- Able to lift 250 lbs
Affiliations
- Greek Orthodox Youth Association
- Alter Boy for Saint Nicholas Greek Orthodox Church
- Golden Coins Dance Troup
Timeline
Service Technician Assistant
Alpha Heating And Air Conditioning
08.2021 - Current
Warehouse Associate
Amazon
12.2019 - 06.2020
HVAC Operations Support Coordinator
Alpha Heating And Air Conditioning
06.2019 - Current
High School Diploma -
Towson University
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