GEORGE OKAI SR
HILLSIDE,NJ
Summary
Proven Field Service Technician with a track record of delivering exceptional service, notably with GEOLIZZ ELECTRONIC SERVICE. Excelled in emergency response, equipment installation, and maintenance, highlighted by a strong problem-solving ability and a positive attitude. Quickly adapts to new technologies, ensuring customer satisfaction and operational efficiency.
Overview
32
32
years of professional experience
Work History
Field Service Technician
GEOLIZZ ELECTRONIC SERVICE
Hillside, NJ
03.2014 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
HAEIR AMERICA
Haier America
Wayne, NJ
04.2012 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Field Service Technician
Samsung Electronics / CVE
Riverdale, NJ
04.1992 - 10.2011
Education
CITY AND GUILD - Electronics Equipment Installation And Repair
EMMIT ELECTRONIC INSTITUTE
ACCRA GHANA08.1977
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
Timeline
Field Service Technician
GEOLIZZ ELECTRONIC SERVICE
03.2014 - Current
HAEIR AMERICA
Haier America
04.2012 - 08.2014
Field Service Technician
Samsung Electronics / CVE
04.1992 - 10.2011
CITY AND GUILD - Electronics Equipment Installation And Repair
EMMIT ELECTRONIC INSTITUTE