GEORGE OKAI SR
HILLSIDE,NJ
Summary
Proven Field Service Technician with a track record of delivering exceptional service, notably with GEOLIZZ ELECTRONIC SERVICE. Excelled in emergency response, equipment installation, and maintenance, highlighted by a strong problem-solving ability and a positive attitude. Quickly adapts to new technologies, ensuring customer satisfaction and operational efficiency.
Overview
32
32
years of professional experience
Work History
Field Service Technician
GEOLIZZ ELECTRONIC SERVICE
03.2014 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
HAEIR AMERICA
Haier America
04.2012 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Field Service Technician
Samsung Electronics / CVE
04.1992 - 10.2011
Education
CITY AND GUILD - Electronics Equipment Installation And Repair
EMMIT ELECTRONIC INSTITUTE
ACCRA GHANA08.1977
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
Timeline
Field Service Technician
GEOLIZZ ELECTRONIC SERVICE
03.2014 - Current
HAEIR AMERICA
Haier America
04.2012 - 08.2014
Field Service Technician
Samsung Electronics / CVE
04.1992 - 10.2011
CITY AND GUILD - Electronics Equipment Installation And Repair
EMMIT ELECTRONIC INSTITUTE
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