George Omusi
Frito-Lay
Oklahoma City,OK
1
Certification
17
years of professional experience
Residential services professional prepared for impactful contributions in this field. Proven ability to support residents with daily activities and enhance their living conditions. Known for strong team collaboration and adaptability. Valued for effective communication and problem-solving skills.
Work History
Customer Service Specialist
10 Years 7 Months- Scheduled calls by coordinating priorities with supervisor and discussing product promotions, new products, and price changes.
- Strengthened customer relationships by engaging with store and department managers; addressing inquiries; fulfilling special requests; highlighting product features.
- Maintains inventory by restocking shelves with product from inventory; observing inventory levels, reordering when levels appear low, arranging for return and credit for damaged products.
- Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
- Helps field sales representatives with special promotions by setting up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
- Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
- Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Residential Associate / Customer Service / Medication Aide
3 Years 8 Months- Provided for activities of daily living by assisting with serving meals and feeding patients; ambulated, turned, and positioned patients; offered fresh water and nourishment between meals.
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
- Supported patient comfort by utilizing resources, transporting patients, and promptly responding to call lights and requests, while reporting observations to nursing supervisor to ensure quality care.
- Documents actions by completing forms, reports, logs, and records.
- Protects organization's value by keeping patient information confidential.
Hourly Associate / Night Stocker
11 Months- Maintained appealing workplace for customers, enhancing shopping experience.
- Resolved customer complaints.
- Transported freight to sales floors after sorting to ensure adequate stock availability.
- Sorted received items into designated categories based on material types. and made piles according to types of materials.
- Managed stock inventory by conducting regular checks for accuracy and completeness. and made sure that it was accurate by rechecking it.
- Cleaned and dusted items on display to maintain a welcoming environment., stock shelves with items by making sure that items are brought forward.
- Report any damages to products, shelves, carts or baskets to the supervisor on an immediate basis.
Resident Assistant / Medication Aide
5 Years 3 Months- Administer prescribed medication to patients and maintain related medical records under the supervision of the RN.
- Verify identity of patient receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records.
- Monitored vital signs and observed patients for reactions to medications, preparing reports and notifying designated personnel of unexpected responses.
- Document reasons prescribed drugs are not administered.
- Follow medication administration policies to ensure compliance with safety standards.
- Administered medications through various routes, ensuring patient compliance and safety.
- Tracked and replenished medication inventory to ensure availability for patient care.
Shift Supervisor
3 Years 2 Months- Assisted in selecting, assigning, scheduling, and training custodial staff to enhance team effectiveness.
- Plans and oversees all custodial work, maintaining a high standard of safety, cleanliness, and efficiency.
- Managed inventory and recommended suitable custodial supplies to ensure operational readiness.
- Conducted regular inspections of custodial staff performance to uphold standards of cleanliness and safety.
- Executed various duties designated by the Manager.
- Applied wax to floors to enhance shine and protection. and operates buffing machines.
Cashier / Team Member
1 Year 2 Months- Received customers pleasantly, took their orders, served and prepared bills.
- Prepared food items, including hamburgers, following established quality standards.
- Prepared food items such as hamburgers as per the established standards.
- Maintain equipment, such as ovens and grills, in proper condition.
- Ensured cleanliness of work areas to promote a safe environment. in the work stations.
- Restock products and report any defects to the shift manager.
- Reviewed customer complaints and feedback to identify areas for improvement.
- Analyzed customer complaints and feedback for constant improvements.
Education
Bachelor's - Business Administration
Skills
Medication Administration
Patient Care
Electronic Health Records
Patient Advocacy
Behavioral support
Transportation assistance
Customer Service (5 years)
Professional boundaries
Patient Observation
Certification
Driver's License, CPR Certification, First Aid Certification
Personal Information
Driving License: Driver's License
Timeline
Customer Service Specialist
Frito-Lay
11.2015 - 06.2026Read More
Hourly Associate / Night Stocker
Walmart
06.2014 - 05.2015Read More
Residential Associate / Customer Service / Medication Aide
Torchmark at Coffee Creek
03.2012 - 11.2015Read More
Resident Assistant / Medication Aide
Sterling House
05.2009 - 08.2014Read More
Cashier / Team Member
Braums
03.2009 - 05.2010Read More
Shift Supervisor
UCO Custodial Services
02.2009 - 04.2012Read More
University of Central Oklahoma
Bachelor's from Business Administration
Read More