George Paneto
Bronx,NY
Summary
Personable business professional bringing successful 1 -year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
6
6
years of professional experience
Work History
Direct Support Specialist
Inclusive Links
04.2023 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
Expert
Mattress Firm
07.2021 - 04.2023
- Payment And Fraud in e-commerce environment
- Responsible for 800k in sales
- Problem solved for customers and Coworkers on a daily basis
- Excel Sheet experience
- Ability to problem solve
- Used Microsoft Excel for profit gains and loses
- Great with technical issues such as program issues or hardware issues
- Generate 10+ new client leads and business opportunities.
IT Specialist
Picsolve
03.2019 - 03.2020
- Used Photoshop to create compelling visualizations that regularly had engagement in excess of 10000 likes, comments and shares
- Utilized data to understand what worked and what didn't on each social media platform to improve engagement rate by 35% year over year
- Managed a budget of $100 for paid Facebook posts which generated $6000 worth of business
- Consistent Level of communicating with sales team to ensure all Printers and tablet were functioning properly.
Education
Certificate - Technical Support Fundamentals
Google IT Support
New York, NY01.2022
Associate Degree - Business Administration
Borough of Manhattan Community College
New York, NY01.2015
Skills
- Interpersonal Skills
- Organization
- Microsoft Excel
- Leadership
- Communication
- Bilingual
- Attention to Detail
- Customer Service
- Analytical and Problem Solving
- Verbal and Written skills
- Risks and Compliance
Timeline
Direct Support Specialist
Inclusive Links
04.2023 - Current
Expert
Mattress Firm
07.2021 - 04.2023
IT Specialist
Picsolve
03.2019 - 03.2020
Certificate - Technical Support Fundamentals
Google IT Support
Associate Degree - Business Administration
Borough of Manhattan Community College
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