George D. Plvan
Rutherford,NJ
Summary
Highly organized and motivated Client Service and Settlements professional with extensive experience in Prime Brokerage securities with a strong focus in streamlining operations and fostering client relationships for repeat business. I possess strong communication, problem-solving, and multitasking skills which has leveraged the foundation of my career in the Banking industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client Services Associate
Societe Generale
09.2022 - Current
- Streamlined communication for improved efficiency, actively collaborating with our sales teams, relationship managers, and product specialists
- Developed strong rapport with clients, focusing on educating them on many different topics including client reporting, trade allocation files, and SFTP flows
- Managed multiple accounts simultaneously, prioritizing tasks to ensure timely completion and fulfillment of our clients expectations
- Played an active role in the Alliance Bernstein-SG Joint Venture by executing solid communication with our Equity Prime Brokerage clients to ensure their daily trade operations transitioned smoothly
Clearance and Settlements Analyst
Societe Generale
05.2018 - 08.2022
- Managed the clearing and settlement of equity and index option trades at the OCC for our Prime Brokerage clients.
- Worked with front office and client services to research and resolve option trade breaks across all exchanges such as the CBOE,NYSE, and PHLX
- Reconciled the firms books and records across GMI, Shadow, and the OCC
- Actioned cash settlement inquiries for our client services and front office staff
- Collaborated with IT to design a daily automatic exercise and assignment reconciliation
- Provided necessary support to our international teams on monthly Option Expiration
- Trained professionals to learn applications our team used to execute settlement functions for agency activity
- Worked with onboarding and front office to research and resolve cash relationship management agreements between internal entities and client counterparts in Swift Alliance.
- Provided Training on cash payment procedures and norms to all employees with access to payment systems
Customer Service Representative
TD Bank
11.2015 - 04.2018
- Liaised with management and sales to recommend appropriate solutions so that our customers could reach their financial goals and objectives.
- Exceeded sales goals each quarter by providing advice and financial stability to new and existing clients
- Visited companies to promote the wide range of products and services TD offered
Education
MBA - Business Administration
St Thomas Aquinas College
Sparkill, NY05.2017
Bachelor of Science - Sport Management
St Thomas Aquinas College
Sparkill, NY05.2015
Skills
- Extensive Knowledge of the OCC
- Extensive Knowledge of Shadow
- Extensive Knowledge of Excel
- Working Knowledge of Bloomberg, and Fidessa
- Working Knowledge of Python
Certification
- Series 99
- SIE
Timeline
Client Services Associate
Societe Generale
09.2022 - Current
Clearance and Settlements Analyst
Societe Generale
05.2018 - 08.2022
Customer Service Representative
TD Bank
11.2015 - 04.2018
MBA - Business Administration
St Thomas Aquinas College
Bachelor of Science - Sport Management
St Thomas Aquinas College
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