George Prim
Bentonville,United States
Summary
Achieved top rating for fuel station through effective team leadership and operational excellence. Enhanced customer satisfaction by implementing best practices in service delivery. Recognized by city of Rogers as best fuel station in 2026.
Led sales initiatives that resulted in highest lottery sales across 400+ retail locations.
Completed all required compliance walks, verifying alignment with established guidelines and regulations.
Analyzed sales data and identified opportunities that led to a 0.23 rise in merchandise sales.
Implemented initiatives resulting in a 7.98% rise in fuel sales, contributing to business expansion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fuel Team Lead
Walmart
12.2024 - Current
- Led team in achieving operational excellence through efficient workflow management.
- Mentored team members to improve individual performance and enhance overall productivity.
- Implemented process improvements that streamlined inventory management and reduced stock discrepancies.
- Analyzed sales data to optimize product placement and boost customer satisfaction.
- Facilitated regular team meetings to communicate goals, track progress, and address challenges effectively.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with cross-functional teams to drive initiatives focused on enhancing store operations.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Digital Team Lead
Wal-Mart
04.2020 - 06.2022
- Led digital initiatives, enhancing customer service and operational efficiency.
- Resolved complex order issues, improving customer satisfaction.
- Trained team in time management, boosting productivity.
- Collaborated on inventory strategies, reducing stock discrepancies.
- Managed store operations, ensuring seamless daily functions.
- #2741
Sales Floor Academy Trainer
Wal-Mart
04.2020 - 06.2020
- Train associates to enhance skills, improving team efficiency and customer satisfaction.
- Sort freight accurately, ensuring timely merchandise availability on the sales floor.
- Analyze sales data to address stock issues, boosting product accessibility.
- Delegate tasks effectively, fostering a collaborative work environment.
- Resolve customer complaints promptly, enhancing overall shopping experience.
- Fostered a collaborative learning environment by training associates, leading to improved team performance and enhanced customer interactions.
- Streamlined freight processing, achieving accurate and timely stock replenishment, which boosted sales floor readiness.
- Reviewed sales and out-of-stock reports, identifying trends that informed merchandising strategies and optimized product placement.
- Maintained high merchandising standards, ensuring product displays were visually appealing and aligned with corporate guidelines.
- #2741
Deli Bakery Department Manager
Wal-Mart
11.2019 - 04.2020
- Ensured food safety compliance, improving department efficiency.
- Delegated tasks, enhancing team productivity and skill diversity.
- Resolved issues promptly, maintaining customer satisfaction.
- Conducted compliance walks, ensuring adherence to standards.
- Managed inventory accurately, optimizing stock levels.
- Ensured compliance with food safety regulations, resulting in zero violations during inspections and enhanced customer trust.
- Coordinated cross-training initiatives, improving team flexibility and enabling seamless operations during peak hours.
- Implemented a new inventory verification system, optimizing order accuracy and reducing stock discrepancies significantly.
- #2741
Department Manager
Wal-Mart
11.2018 - 11.2019
- Trained associates on policies, enhancing compliance and performance.
- Achieved sales goals by analyzing trends and adjusting strategies.
- Resolved customer issues, improving satisfaction and loyalty.
- Conducted interviews, ensuring optimal staffing levels.
- Maintained positive work environment, boosting team morale.
- Implemented team training initiatives, boosting compliance with company policies and enhancing overall departmental efficiency.
- Analyzed sales reports to identify trends, leading to strategic adjustment that significantly improved yearly sales performance.
- Coordinated with associates to resolve customer complaints, ensuring satisfaction and loyalty.
- #2741
Education
High School Diploma -
Penn Foster College
Scottsdale, AZSkills
Customer Service business management Microsoft excel
Team Leadership
Inventory Management
Training
Sales
Food Safety
Merchandising
Process Implementation
Cash Management
Team Building
Conflict Resolution
Data Analysis
Operational Efficiency
Visual Merchandising
Customer Engagement
Strategic Planning
Sales Forecasting
LANGUAGES
Highly proficient
Indonesian
Spanish
Interests
I'm very passionate with cycling and Latin dance over rides
LINKS
Social Media
Certification
National food and safety professionalism certification
Timeline
Fuel Team Lead
Walmart
12.2024 - Current
Digital Team Lead
Wal-Mart
04.2020 - 06.2022
Sales Floor Academy Trainer
Wal-Mart
04.2020 - 06.2020
Deli Bakery Department Manager
Wal-Mart
11.2019 - 04.2020
Department Manager
Wal-Mart
11.2018 - 11.2019
High School Diploma -
Penn Foster College