George Pulido
San Jose,CA
Summary
Quality-driven Compliance Analyst proficient with tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. Over 14 years of experience and motivated, energetic mindset. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations.
Overview
21
21
years of professional experience
Work History
Environmental Compliance Analyst
HP
11.2022 - 10.2023
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Responsible for analyzing BOM's and ECR's for compliance issues
- Reviewed compliance data for thousands of parts both off the shelf and custom
- Supported our engineers on compliance-related issues
- Provided needed forms and regulation information
- Subject matter expert on compliance-related issues and collaborated with engineers on regulation requirements
- Imported compliance data to our product lifecycle management system for storage
- Reviewed complex product and part compliance documentation for completeness before importing into our database of record.
Environmental Compliance Analyst
Poly / Plantronics Inc
03.2019 - 11.2022
- Maintained compliance data in Agile Product lifecycle Management system and in the Product Governance Compliance (PGC) module
- Prepared documentation and records for external requests on compliance
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Main contact for engineering staff for compliance on audio and video product lines.
Environmental Compliance PG&C Analyst
Polycom | 6001 America Center Dr
08.2012 - 03.2019
- Over thousands of parts off the shelf and custom reviewed for REACH and RoHS compliance
- Stayed current with latest changes to applicable regulatory standards and company procedures
- Developed improvement and corrective action plans to bring operations in line with requirements
- Supported and trained internal customers on compliance-related issues
- Enforced compliance with complex international, state and federal laws, rules and regulations for industry
- Communicated materials documentation deficiencies to project engineer, project staff and design-builder
- Conducted compliance audits to identify areas requiring improvement
- Managed all compliance data entered into Agile PG&C to maintain compliance on all products
NA Market Development Representative
Polycom | 3553 N
05.2009 - 03.2012
- Established relationships with prospects and customers to promote product knowledge to drive sales growth
- Collaborated with marketing and product teams to stay up to date with new product launches and promotional activities
- Crafted persuasive sales pitches to communicate value of company products and services
- Converted sales calls into sales leads to internal commercial or federal sales departments for further assistance
- Stayed current on company offerings and industry trends.
Knowledge base support
Polycom
08.2006 - 02.2009
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Paid attention to detail while completing assignments
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Wrote and edited technical documentation for video and network products covering software and hardware platforms, for variety of web audiences both internal and external
- Was part of a team that provided product help that was used in our Kana Knowledge management tool
- Answering customer emails for product support
- Responsible for adding downloads and other content to support web pages.
Document Control Clerk
Polycom
08.2005 - 09.2006
- Collected electronic data from various sources for archival
- Thoroughly reviewed all documents and reports for completeness and accuracy
- Created part numbers and bill of materials for product design and manufacturing
- Routed Engineering Changes, manufacturer changes and ISO documents for review and archival
- Created work orders and tracking for documentation and tracking of inbound and outbound document processes
- Collaborated with operations, manufacturing and supply chain management
Technical Support Agent
Polycom, 1565 Barber Lane
08.2002 - 08.2005
- Interpreted technical information in clear terms to promote better understanding for non-technical users
- Trouble-shot issues from end-users on setup and use of products
- Provided guidance on installing and integrating new hardware components and software to remote clients
- Performed root cause analysis of reported issues to enact corrections.
Skills
- Research Proficiency
- Due Diligence Analysis
- Consumer-Related Reporting
- User Acceptance Testing (UAT)
- Documentation Skills
- Compliance Reporting
- Compliance Analysis
- Data Processing
- Analytical Thinking
Timeline
Environmental Compliance Analyst
HP
11.2022 - 10.2023
Environmental Compliance Analyst
Poly / Plantronics Inc
03.2019 - 11.2022
Environmental Compliance PG&C Analyst
Polycom | 6001 America Center Dr
08.2012 - 03.2019
NA Market Development Representative
Polycom | 3553 N
05.2009 - 03.2012
Knowledge base support
Polycom
08.2006 - 02.2009
Document Control Clerk
Polycom
08.2005 - 09.2006
Technical Support Agent
Polycom, 1565 Barber Lane
08.2002 - 08.2005
High School Diploma -
Willow Glen High School
Education
High School Diploma -
Willow Glen High School
San Jose, CA06.1974
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