George Santos
Wilmington,MA
Summary
Accomplished Senior Technician III with a proven track record at Keurig Dr. Pepper, specializing in technical assistance and leading team training initiatives. Expert in troubleshooting and system installations, with a knack for refining processes and enhancing product quality. Skilled in both hard (technical assistance) and soft (team leadership) skills, consistently delivering results beyond employer expectations.
Overview
29
29
years of professional experience
Work History
Senior Technician III
Keurig Dr. Pepper
2012.04 - 2024.08
Analyzed and trouble shooting customer product returns. Submitting data review for quality engineering. Team lead to train new employees and contractors.
Audi/Volkswagen Technician
Volkswagon Repair
1998.03 - 2012.04
Inspector of new vehicles and online technician
Interior Carpenter
Santos Flooring
1995.05 - 1998.01
Installing and refinishing commercial and residential hardwood floors
Education
High School Diploma -
Malden High School
Malden, MA06.1982
Skills
- Technical assistance
- Troubleshooting and resolution
- System installations
- Troubleshooting skills
Timeline
Senior Technician III
Keurig Dr. Pepper
2012.04 - 2024.08
Audi/Volkswagen Technician
Volkswagon Repair
1998.03 - 2012.04
Interior Carpenter
Santos Flooring
1995.05 - 1998.01
High School Diploma -
Malden High School
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