George Snyder
Rutherford,NJ
Summary
Goal-oriented Software Consultant with many years of experience in planning and managing the implementation of software for hospital environment and industry clients. Talented at performing system analysis and design and configuring, testing, and integrating data management systems. Organized and efficient with excellent communication skills.
Overview
25
25
years of professional experience
Work History
Independent Software Consultant
Healthline Information Systems
Rutherford, NJ
09.2003 - Current
- Responsible for taking incoming hospital user support requests and solving the problems.
- Worked with hospital IT management to plan. Program and implement software revisions, upgrades, and operating system conversions.
- Provided technical advice to clients on software solutions and services.
- Enhanced custom software application to meet client requirements.
- Conducted system analysis, debugging, testing and maintenance of existing systems.
- Implemented new features into existing products based on customer requests or market trends.
- Managed multiple projects simultaneously while meeting deadlines.
- Actively participated in team meetings to discuss progress updates on projects.
Support Analyst
MarkCare Medical Systems
, NJ
03.2000 - 08.2003
- Provided technical support to clients via telephone and email, resolving complex issues.
- Answered questions regarding software functionality, troubleshooting hardware and software problems, and configuring system settings.
- Resolved conflicts between users by providing appropriate solutions based on their individual needs.
- Analyzed data from multiple sources to identify trends or patterns that could indicate potential problems.
Education
High School Diploma -
Rutherford High School
Rutherford, NJ06-1989
Skills
- Data Management
- Recordkeeping
- Analytical
- Dependable and Responsible
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Customer Service
- Self-Directed
- Relationship Building
Timeline
Independent Software Consultant
Healthline Information Systems
09.2003 - Current
Support Analyst
MarkCare Medical Systems
03.2000 - 08.2003
High School Diploma -
Rutherford High School
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