Dynamic public health professional with a history of steering quality improvement initiatives and optimizing program performance. Expertise in leveraging data-driven insights to enhance service delivery for vulnerable populations and ensuring compliance with industry standards. Aiming to lead high-impact public health initiatives that drive systemic change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contractor/ Public Health Consultant
Mahoning Valley Public Health
04.2025 - Current
Provide strategic consulting and advisory services to support the Maternal and Infant Support Program (MISP) and county-wide infant mortality reduction initiatives
Lead continuous quality improvement initiatives, including data cleanup, validation, and analysis, to identify gaps, improve performance, and strengthen program outcomes
Direct HUB recertification efforts, ensuring compliance with Pathways Community HUB Institute requirements and successful program alignment
Guide organizational transition to an updated care coordination model, ensuring alignment across data systems, workflows, and program operations
Advise on HUB technology and system optimization to improve efficiency, data integrity, and scalability of program operations
Independent Contractor/ Public Health Consultant
Hospital Council of Northwest Ohio,
10.2022 - 12.2024
Partnered with executive leadership as a strategic advisor to assess program effectiveness, develop strategic initiatives, and implement operational improvements aligning with organizational goals
Led certification process through cross-functional and cross-departmental team collaboration that ensured 100% compliance with industry standards, safeguarding program integrity and securing full program certification
Managed quality improvement team of eight, conducted SWOT analysis, developed strategic plan with annual goals, and oversaw updates on data and program management to align operations with organizational objectives.
Standardized manuals and procedural guides for organizational operations, improving reporting, grant management, auditing, and performance improvement while ensuring compliance and supporting strategic decision-making
Produced comprehensive reports for stakeholders, Medicaid health plans, and grant compliance, securing continued funding and guiding program development decisions.
Led monthly training sessions for 17 staff on data analysis and reporting, improving data accuracy, while also training new Community Health Workers and agency supervisors on Pathways Community HUB Institute protocols.
Corporate English Training Advisor
Self-employed
03.2022 - 10.2022
Delivered targeted English language lessons in business communication, techniques, and professional vocabulary, empowering adult learners to thrive in English-speaking workplaces
Coordinator
Hospital Council of Northwest Ohio
12.2021 - 02.2022
Coordinated data efforts for Pathways HUB model, disseminating annual reporting data to enhance transparency, solicit stakeholder input, and update progress on organizational goals.
Assistant Manager of Operations
Hospital Council of Northwest Ohio
01.2021 - 09.2021
Led monthly auditing and performance improvement initiatives across 12 agencies, developing data-driven improvement plans based on quality metric trends to enhance sustainability, ensure compliance, and support the organization's goals
Managed all data reporting functions, overseeing data collection, analysis, and presentation to drive program effectiveness, align with strategic goals and ensure compliance
Acted as the primary data authority by verifying data accuracy for grants, projects, and reports, delivering on-demand training for data extraction and analysis, and offering expert insights during strategic meetings.
Created summaries and visualizations of Pathways HUB data for key stakeholders, enhancing understanding and decision-making for advisory council, Medicaid health plans, grants, contracted agencies, and Community Health Workers.
Facilitated communication among operations staff, HUB management, Community Health Workers, and external entities to establish clear operational directions.
Training and Data Coordinator
Hospital Council of Northwest Ohio
06.2018 - 01.2021
Trained Community Health Workers and their supervisors on the HUB model and utilization of the participant tracking database to ensure accurate reporting, invoicing, and compliance with HUB standards
Assisted with the startup and expansion of Pathways Community HUBs to additional counties by training HUB staff and Community Health Workers on the HUB model, data submission, and invoicing
Compiled, analyzed, and approved monthly invoices for all Medicaid managed care plans in Ohio for services provided by Community Health Workers to ensure accurate reimbursement
Conducted monthly performance analysis and developed performance improvement plans to enhance sustainability of care coordination agencies and ensure compliance with program requirements
Planned and coordinated monthly meetings for Community Health Workers and quarterly meetings for supervisors, engaging up to 100 attendees in program updates and training
Graduate Assistant
Hospital Council of Northwest Ohio
01.2017 - 06.2018
Analyzed, processed, and approved over 400 maternal enrollments for the Northwest Ohio Pathways HUB program, ensuring accurate documentation and timely enrollment for eligible participants
Compiled and analyzed monthly invoices for Medicaid managed care plans in Ohio, ensuring accurate billing for services provided by Community Health Workers
Developed and delivered family planning training for home visitors in Lucas County, equipping them with essential tools for client engagement
Developed educational and culturally relevant materials to be utilized by Community Health Workers with their clients
Supported grant writing efforts to secure funding, enhancing organizational resources for community health initiatives