Keyonnah Quisenberry
Spark
Peoria,IL
1
Certification
5
years of professional experience
Results-oriented Supervisor skilled in leadership and customer service. Expertise in inventory control and conflict resolution, enhancing team performance and customer satisfaction. Strong adaptability and attention to detail contribute to operational success in fast-paced environments. Pursuing Google IT certification, with plans for CompTIA+.
Work History
Independent Contractor
8 Months- Coordinated daily delivery routes using app-based dispatch instructions and GPS navigation.
- Inspected vehicle readiness, confirming safety standards, cargo security, and route compliance.
- Managed timely pickups and drop-offs while maintaining accurate shipment records.
- Resolved delivery exceptions by communicating delays, address issues, and customer concerns.
Supervisor
4 Months- Resolved customer complaints promptly to maintain satisfaction levels.
- Trained new employees on procedures and customer service skills.
- Conducted inventory checks and coordinated supply orders for kitchen needs.
Supervisor
2 Years- Supervised team of 15 employees, coordinating daily operations to meet organizational goals
- Conducted interviews and made hiring decisions to align qualifications and company culture
- Ensured customer satisfaction by maintaining high standards of quality control
CNA - Certified Nursing Assistant
1 Year 8 Months- Cared for 20 elderly and disabled patients daily, ensuring their comfort and safety.
- Delivered care and companionship to patients/residents, fostering emotional support and engagement.
- Supported daily operations of nursing facility, enhancing staff efficiency and resident well-being.
Education
Google Technical Support Fundamentals
High school diploma
Skills
Team supervision expertise
Effective team management
Customer relations
Operational management
Customer engagement
Managing customer accounts
POS system proficiency
Inventory control
Attention to detail
Experienced with software tools
Adaptability
Conflict management
Remote collaboration expertise
Certification
- CNA
- First Aid Certification
- CPR Certification
- Driver's License
- Caregiver Certification
- Food Handler Certification
- ServSafe
- Insurance Producer License
- Certified Home Health Aide
- State Tested Nursing Assistant
- BLS Certification
Phone - Number
7272552990
Education
true,other
Timeline
Independent Contractor
Spark
02.2026 - CurrentRead More
Supervisor
Raising canes
10.2025 - 02.2026Read More
Supervisor
Freddy's Frozen Custard & Steakburgers
10.2023 - 10.2025Read More
CNA - Certified Nursing Assistant
Bear Creek Nursing and Rehabilitation Center
02.2022 - 10.2023Read More
Coursera
Google Technical Support Fundamentals
Read More
Peoria High School
High school diploma
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