Sarah Cegelski
Sheboygan
Summary
Dedicated and reliable professional with a strong work ethic and a commitment to exceeding expectations. Quick learner with diverse skills and experiences, ready to contribute effectively to a long-term career. Open to various opportunities that allow for growth and advancement within an organization. Willing to pursue further education for career development.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Independent Contractor
Instacart Shoppers
01.2019 - Current
- Use app on phone to accept orders
- Go to store and follow the shopping list
- Deliver to customers home
- Communicate with customer through the app if there were questions or replacements needed
- Get the shopping and delivery done in a certain amount of time
Production Assistant
Tundraland
10.2021 - 05.2025
- Started as deck delivery driver
- Take truck and trailer to supplier and load with materials needed for building decks
- Drive to job site, unstrap and unload all material
- Promoted to Kitchen Reface lead installer
- Pull up blue print/drawing for each kitchen install to look for modifications that may be needed
- Unload material into home/garage
- Use tools and equipment to cut and customize material for install
- Problem solve for special circumstances for each individual kitchen
- Follow very strict process to how the material was installed
- Supervise/train my 'helper'
- Communicate and explain things/progress to customer when needed
- Address customer expectations and concerns
- Promoted to Measure Tech
- Work on own with no supervision, worked from home 2-3 days per week
- Sales made up rough drawing and what customer was wanting done
- Went to home, measured and drew blueprints to determine what material needed to be ordered and decide if what sales sold was going to work with what existing structures were there
- Use ipad to draw and show measurements, modifications needed, and as a reference for installers
- Decks and kitchens were then eliminated, so I was offered production assistant position in office for Bath division
- Use multiple monitors/screens connected to laptop
- Attend weekly zoom meetings for sales and production
- Change orders if something was not sold properly
- Would have a daily list of jobs that were sold the prior day, I would need to open and study the photos of existing structure in I360 platform
- After looking at photos of existing structure and tape measure photos, I would have to list what we could fit for size of shower pan/tub, list what material was needed for surround
- Communicate with sales reps and managers if there were any questions on dimensions or what customers expectations were to be able to approve and order project.
- Make sure that unit was to code for the municipality, and if not would need to contact inspector to see if it could be grandfathered in or if we would need to cancel job.
- Use spreadsheet to check the installer's job from day before to make sure they had Completion certificate signed, see if there was any service that needed to be scheduled, and send to service department if needed. Also, record installer bonus if applicable.
- Use another spreadsheet to mark jobs that needed service, payment, etc., add notes as to what was needed to close customer account
- Keep in close communication with ordering department with what was needed to complete the install without complications
- Work on own with no supervision, worked from home 2-3 days per wee
Server/Bartender/Shift Leader/food prep
GRAZIES ITALIAN GRILL
02.2019 - 02.2020
- Serve tables
- Make drinks
- Money handling
- Bus tables
- Customer service
- End of day paperwork
- Train new hires
- Work under pressure
- Fast pace
- Lead employees
- Prep food
Service writer/csr
Master Fleet National
04.2015 - 04.2018
- Data Entry
- Answer calls from drivers
- Dispatch vendors
- Setup service with vendors/dealers
- Insert road all information/service-writing
- Pay invoices/enter invoice information
- Use Excel/Microsoft/Office/word
- Inbound and outbound calls.
- Enter road call information into TMT road call system.
- Reference company stances when making decisions on authorizing repairs
- Help with Training employees
- Monthly metrics
Salon Manager
Sport Clips
11.2010 - 03.2015
- Make schedules
- Payroll
- Hire and fire employees
- Train employees
- Run salon
- Customer service
- Hold weekly/monthly meetings
- Cash handling
General Manager
Taco Johns
01.2003 - 10.2010
- Make schedules
- Order inventory
- Sales reports
- Safe serv classes
- Hire and fire employees
- Train employees
- Pay distributors
- Banking
- Cook
- Prep food
Education
Core Classes
Northeast Wisconsin Technical College
Green Bay, WI 01.2015 - 01.2016
Skills
- Inventory management
- Key holder responsibilities
- Trim and frame carpentry
- Communication skills
- Box truck operation
- Microsoft Outlook proficiency
- Food service expertise
- Customer service and support
- Basic mathematics
- Fast food operations
- Materials handling techniques
- Serving and bartending skills
- Automotive service and repair
- Restaurant operations experience
- Machining capabilities
- Driving skills
- Management experience in hospitality
- Construction knowledge
- English proficiency
- Service writing skills
- Team collaboration and leadership
- Cash handling expertise
- Sales strategies and techniques
- Shift supervision experience
- Warehouse operations experience
- Time management skills
- Heavy lifting capabilities
- Food safety practices
- Packaging techniques
- Word
- Teamwork
- Customer service
- Health and safety compliance
- Kitchen cleaning
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Complex Problem-solving
- Guest relations
- Chemical handling
- Exceptional communicator
- Staff training
- Childcare support
- Infection control
- Ordering cleaning supplies
- Quality assurance
- Hazardous chemical training
- Inventory control
- Supply inventory management
- Quality assurance controls
- Multitasking and organization
- Cleaning and organizing
- Detail-oriented
- Basic maintenance
- Safety protocols
- Equipment operation
- Product knowledge
- Bloodborne pathogens
- Hardworking
- Ergonomics and safety training
- Exceptional time management
- Sanitization techniques
- English language fluency
- Safe cleaning with chemicals
- Focused and detail-oriented
- Time management
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Certification
- CDL B Present
- Class D
- Air Brake Endorsement I have my air brake endorsement
- CDL
- Driver's License
Additional Information
- Skills
- Restaurant Server
- Barback
- Hostess
- Busser
- Waitress
- Bartending
- Mixologist
- Waiter
- Management Experience (10+ years)
- Microsoft Office (10+ years)
- Microsoft Word (10+ years)
- Microsoft Outlook (6 years)
- Customer Service (10+ years)
- Inventory Control (10+ years)
- Class b cdl (2+ years)
Timeline
Production Assistant
Tundraland
10.2021 - 05.2025
Server/Bartender/Shift Leader/food prep
GRAZIES ITALIAN GRILL
02.2019 - 02.2020
Independent Contractor
Instacart Shoppers
01.2019 - Current
Service writer/csr
Master Fleet National
04.2015 - 04.2018
Core Classes
Northeast Wisconsin Technical College
01.2015 - 01.2016
Salon Manager
Sport Clips
11.2010 - 03.2015
General Manager
Taco Johns
01.2003 - 10.2010