Jessica Hopkins

• Provide accounting, reconciliation, and operational support for small businesses and property operations.
• Assist with financial organization, reporting cleanup, and process improvement.
• Coordinate with business owners on budgeting, expense tracking, and workflow optimization.
• Improved data organization and system usability within QuickBooks and Excel environments.
• Led development and refinement of a comprehensive Safety & Health Plan for a pest control and lawn services company (Andy’s Pest Troopers).
• Ensured alignment with OSHA requirements and industry-specific safety standards.
• Developed Job Safety Analyses (JSAs) across multiple service lines.
• Coordinated and delivered employee training during Annual In-Service Day, including regulatory topics.
• Assisted in evaluating and improving service pricing structures and subscription models.
• Conducted data analysis to identify inconsistencies in service billing and add-ons.
• Supported categorization and segmentation of customer types for pricing strategy development.
• Provided operational insights and recommendations to support business decision-making.
• Supported operations of short-term rental properties (Airbnb), including: listing optimization, pricing strategy, guest communication systems, property improvements.
• Coordinated property improvement projects, including: rental renovation, fencing, landscaping, materials sourcing; vendor coordination and cost comparisons.

• Improved structure within the business office; established processes and procedures; ensured checks and balances.
• Fostered a culture of strong internal controls and financial discipline, resulting in 5 clean annual audits and enhanced financial transparency.
• Oversaw and directed internal staff including Comptroller, Senior Accountant, Purchasing Clerk, A/P Clerk, Billing Supervisor & Staff, Payroll Clerk, and compliance/reporting staff.
• Oversaw cash flow management, accounting, general ledger, and operations functions.
• Collaborated with program staff to support operational needs.
• Ensured transparency over financial performance; developed and monitored budgets; Ensured compliance with federal and state laws.
• Presented financial statements to executives and board of directors.
• Provided financial insights and recommendations to CEO, board, and executive team.
• Communicated financial, compliance, regulatory, and legal risks.

· Reviewed financial procedures and implemented improvements.

• Proposed and assisted in implementing action plans to meet financial objectives.
• Coordinated & oversaw the internal & external audit of the Center's accounting records, financial statements & special funds conducted by the Center's external auditors [Annual Audit & Various Program Related Audits].
• Supervised accounting department to ensure smooth daily operations.

• Worked with the board to fulfill the organization’s mission.
• Enhanced BCHS’s image through community visibility and collaboration with individuals, civic and private organizations.
• Oversaw administration, programs, and strategic planning.
• Led fundraising, marketing, and community outreach.
• Oversaw resources to ensure proper operations.
• Reviewed and approved contracts for services.

• Reworked annual fundraising event, raising over $16,000 to support operations.
• Prepared and managed budgets; developed financial policies.
• Tracked funds and maintained cash reserves.
• Ensured expenses remained within budget.
• Prepared financial statements, invoices, proposals, and reports.
• Managed accounts receivable/payable; ensured accurate financial transactions.
• Updated financial records; ensured data integrity.
• Performed financial analysis, reporting, and management tasks.
• Monitored financial performance and initiated corrective actions.
• Conducted research and special projects.

• Managed full cycle procurement for resale products and materials.
• Negotiated supplier pricing, terms, and credits/refunds.
• Collaborated with sales, finance, and operations to align purchasing strategies.
• Oversaw vendor performance and maintained supplier relationships.
• Improved purchasing procedures, reducing expenditures and A/P issues.
• Negotiated pricing improvements resulting in 5–15% cost savings.
• Improved sample approval process and issue resolution.
• Increased vendor refunds and improved quality control.
• Streamlined packaging inventory and eliminated waste.
• Improved container tracking and communication systems.
• Updated and corrected item data in FACTS system.

• Organized office operations and procedures; prepared payroll; controlled correspondence.
• Designed filing systems; reviewed and approved supply requisitions.
• Assigned and monitored clerical functions.
• Assisted in the Increased Gross Annual Revenue Growth (20% Annually).
• Hired, trained, and mentored 5 employees.
• Facilitated buyout of a smaller pest company.
• Established operating procedures and standards.
• Improved community awareness through organizational involvement.
• Streamlined and updated company branding across vehicles, uniforms, forms, and documents.

• Assisted with collateral development, sales programs, and product/service program development.
• Supported marketing and advertising campaigns.
• Assisted with preparation of marketing strategies, plans, and objectives.
• Planned meetings and participated in trade shows and showcases.
• Coordinated requirements and established contacts.
• Monitored and managed budgets for nine bank branches.