Gabrielle Bocknite
Brownwood,TX
Summary
Experienced professional with a strong background in customer service, inventory management, and youth mentorship. Demonstrated excellence in positions that require creative problem-solving and a supportive approach, such as Cake Decorator and Coach Counselor. Seeking to leverage expertise in client relations and team collaboration to contribute to a dynamic organization.
Overview
10
10
years of professional experience
Work History
Program Specialist
Center For Life Resources
03.2024 - Current
- Coordinate client-centered programs, fostering community partnerships. Implement innovative strategies to enhance service delivery and client outcomes.
- Analyze program effectiveness, identifying areas for improvement. Develop data-driven solutions to optimize resource allocation and service quality.
- Provide compassionate support to diverse clientele. Tailor interventions to meet individual needs, ensuring holistic care and positive life changes.
- Drive program success through goal-setting and performance tracking. Implement best practices to achieve measurable improvements in client satisfaction.
- Pioneer new approaches to mental health support. Integrate emerging technologies and research to enhance program efficacy and client engagement.
- Spearhead client-centric programs, forging community alliances. Implement cutting-edge strategies to elevate service delivery and client outcomes.
Cake Decorator
Walmart
03.2021 - 01.2024
- Designed and executed custom cake orders to align with client preferences, ensuring aesthetic excellence and taste quality
- Managed decorating supplies inventory, coordinated with bakery staff to streamline production, and upheld high hygiene standards
- Delivered high-quality customer service, offering expert advice on cake designs and resolving client inquiries promptly
- Contributed to an improved customer experience in the bakery department, bolstering client satisfaction and fostering repeat business
Coach Counselor
Rite of passage
06.2020 - 03.2021
- Developed and executed personalized care plans, providing targeted support to youth, which facilitated personal development and positive behavioral transformations
- Conducted group sessions that improved social skills, conflict resolution abilities, and emotional intelligence among participants
- Collaborated with multidisciplinary teams to ensure a safe, supportive environment, driving the academic and personal success of program attendees
Youth Care Worker
Truecore behavioral solutions
07.2019 - 05.2020
- Provided structured care and supervision to at-risk youth, ensuring their safety and promoting an environment supportive of personal growth and rehabilitation
- Conducted educational and therapeutic group sessions, and implemented behavior management plans in alignment with individualized care strategies
- Maintained detailed records of resident progress, and liaised with families and external agencies to support effective community reintegration
Sales Associate
WAL-MART
09.2014 - 07.2016
- Delivered exemplary customer service, seamlessly processing transactions and resolving inquiries, which enhanced overall customer satisfaction
- Assumed responsibility for inventory management, including precise execution of price adjustments and product stocking, maintaining an orderly and inviting store presentation
- Collaborated with colleagues to achieve sales targets and support marketing initiatives, upholding strict adherence to company standards and safety regulations
Education
High School Diploma -
Brownwood accelerated high school
Brownwood, Texas04.2015
Skills
- Empathy
- Time Management
- Detail-Oriented
- Written and Verbal Communication
- Conflict Resolution
I love reading, writing, crocheting, and baking.
I like to be busy and creative. So these various hobbies help me occupy my time. I also enjoy trying new hobbies.
Timeline
Program Specialist
Center For Life Resources
03.2024 - Current
Cake Decorator
Walmart
03.2021 - 01.2024
Coach Counselor
Rite of passage
06.2020 - 03.2021
Youth Care Worker
Truecore behavioral solutions
07.2019 - 05.2020
Sales Associate
WAL-MART
09.2014 - 07.2016
High School Diploma -
Brownwood accelerated high school
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