George Vivas
Hialeah
Summary
Analytical and proactive professional with a strong background in online sales and customer service. Skilled in inventory management and process improvement, contributing to streamlined operations and increased customer satisfaction.
Overview
3
3
years of professional experience
Work History
Online Sales Operations Coordinator
Miami Dade Electric & A/C Supply
Hialeah
02.2023 - Current
- Coordinated online sales processes to enhance customer experience and efficiency.
- Managed inventory levels for electric and A/C supply products.
- Collaborated with sales team to streamline order fulfillment procedures.
- Monitored website performance and suggested improvements for user engagement.
- Maintained accurate records of online transactions and customer interactions.
- Managed customer service inquiries related to online orders, returns, and refunds.
- Assisted in developing and launching new products on the e-commerce platform.
- Provided technical support for customers experiencing difficulty with the e-commerce platform.
Education
High School Diploma -
Mater Academy Charter High School
7901 NW 103rd St, Hialeah Gardens, FL 3301606-2025
Associate of Arts - Fine Arts
Miami Dade College
Miami, FL06-2025
Associate of Arts - Fine Arts
Doral College
Doral, FL06-2025
Bachelor of Science - Mechanical Engineering
Florida International University
Miami, FLSkills
- Customer service
- Inventory management
- Online sales optimization
- Problem solving
- Teamwork
- Fluent in Spanish
- Microsoft Excel
- CAD software
- Analytical thinking
- Team building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
National Hispanic Recognition
Timeline
Online Sales Operations Coordinator
Miami Dade Electric & A/C Supply
02.2023 - Current
High School Diploma -
Mater Academy Charter High School
Associate of Arts - Fine Arts
Miami Dade College
Associate of Arts - Fine Arts
Doral College
Bachelor of Science - Mechanical Engineering
Florida International University