Analytical and proactive professional with a strong background in online sales and customer service. Skilled in inventory management and process improvement, contributing to streamlined operations and increased customer satisfaction.
Overview
3
3
years of professional experience
Work History
Online Sales Operations Coordinator
Miami Dade Electric & A/C Supply
Hialeah
02.2023 - Current
Coordinated online sales processes to enhance customer experience and efficiency.
Managed inventory levels for electric and A/C supply products.
Collaborated with sales team to streamline order fulfillment procedures.
Monitored website performance and suggested improvements for user engagement.
Maintained accurate records of online transactions and customer interactions.
Managed customer service inquiries related to online orders, returns, and refunds.
Assisted in developing and launching new products on the e-commerce platform.
Provided technical support for customers experiencing difficulty with the e-commerce platform.
Paraprofessional I Terapeuta at Miami Dade Public Schools (Miami Palmetto Senior High School)Paraprofessional I Terapeuta at Miami Dade Public Schools (Miami Palmetto Senior High School)