Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Moayad Abo Awad

Moreno Valley,CA

Summary

Results-driven Online Sales Operations Coordinator recognized for high productivity and efficient task completion. Skilled in e-commerce strategy, customer relationship management, and data analysis to optimize sales processes. Excel in communication, problem-solving, and time management, ensuring seamless operations and customer satisfaction across online sales channels.

Overview

5
5
years of professional experience

Work History

Online Sales Operations Coordinator

Lucky deals
Ontario, CA
02.2020 - 04.2023
  • Managed customer service inquiries related to online orders, returns, and refunds.
  • Developed and implemented online sales strategies to increase customer engagement.
  • Created weekly reports to track key performance metrics for online sales operations.
  • Assisted in developing and launching new products on eBay.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.

Sales Associate

Boost Moblie
San Bernardino, California
07.2018 - 12.2019
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers and provided exceptional customer service.

Education

Bachelor of Arts - Supply Chain Managemnet

Cal State San Bernardino
San Bernardino, CA
05-2025

High School Diploma -

A.B. Miller Highschool
Fontana
05-2020

Skills

  • Supply Chain Management
  • Sales expertise
  • Data Analysis
  • Customer Engagement
  • Active Listening
  • Adaptability
  • Social media expertise
  • Time Management
  • Excellent Communication
  • Problem-Solving
  • Analytical Skills
  • Shipment Preparation
  • Online Advertising
  • Digital marketing knowledge
  • Web Analytics
  • Database Management

Languages

English
Full Professional
Spanish
Limited
Arabic
Native/ Bilingual

Timeline

Online Sales Operations Coordinator

Lucky deals
02.2020 - 04.2023

Sales Associate

Boost Moblie
07.2018 - 12.2019

Bachelor of Arts - Supply Chain Managemnet

Cal State San Bernardino

High School Diploma -

A.B. Miller Highschool

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Moayad Abo Awad