George Ward
Knoxville,TN
Summary
To attain financial freedom for my family and myself. To create and maintain systems that have meaning and a positive impact on people. To leave a better world than the one I found.
Overview
9
9
years of professional experience
Work History
Driver & Operator
Door Dash Uber & Lyft
01.2016 - Current
- Delivered passengers to destinations all around the East Tennessee, greater Nashville and Downtown Atlanta regions
- Learned the layout of many varied residential and business ecosystems/economies contained therein, delivered world class service
Customer Service & Sales
TTEC
01.2022 - 09.2024
- Took inbound enrollment, account maintenance, billing and RX fulfillment calls on TTEC's United Health Care team
- Quoted and Sold property insurance on TTEC's Progressive Insurance contract
Data Collector Enumerator
US Census Bureau
05.2019 - 03.2020
- Gathered and submitted observational information in addition to required data points.
- Conducted surveys and documented all responses.
- Collected Household Demographic information going door to door and on targeted residential campaigns all over East Tennessee.
- Reviewed, classified and recorded survey data in preparation for computer analysis.
- Added relevant safety notes when necessary.
Sales Team
Comcast
01.2017 - 12.2018
- Closed sales leads in the Knoxville area as a member of Comcast's sales team
- Recommended promotions, maintained face to face customer interactions and saved irate customer interactions
Education
B.A. - Business Administration
Maryville College
01.2006
Skills
- MS Office
- 15 years of Customer Service Expertise
- Daily logging
- Customer rapport
- Property and Casualty Insurance License
- Empathizing while Delivering Disclosures and Essentials
Leadership & Experience
- Learned 1st hand how to apply the leadership principles I learned in my formal business training.
- Consistently under promised and over delivered. Put in the time to understand the importance of genuine team building.
- Saw the real world virtue of a clear focus on a well considered and implemented mission.
Timeline
Customer Service & Sales
TTEC
01.2022 - 09.2024
Data Collector Enumerator
US Census Bureau
05.2019 - 03.2020
Sales Team
Comcast
01.2017 - 12.2018
Driver & Operator
Door Dash Uber & Lyft
01.2016 - Current
B.A. - Business Administration
Maryville College
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