George Washington
Seasoned Sales Professional
Atlanta,GA
Summary
Assertive, proactive sales professional who can plan and implement sales, marketing and business initiatives to support corporate objectives. Strategic thinker with the proven ability to close sales, farm new relationships and grow existing accounts. Well-versed in evaluating and revealing client needs to develop customized solutions. Quick learner and natural sales proficiency. Exceptional ability to identify and anticipate customers needs. Excellent proficiency in strategic planning and cultivating partnerships. Consistently ranked among top sales people in company.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Used Car Dealer
Empire Automotive of Atlanta
08.2008 - Current
- Conduct thorough market research to stay current on industry trends, competitor strategies, and emerging technologies within the used car sector.
- Increase customer satisfaction by providing personalized service and addressing individual needs in the used car buying process.
- Maintain detailed records of all transactions, ensuring compliance with state regulations and tax requirements.
- Developed a referral program that incentivizes satisfied customers to refer friends and family members, resulting in increased repeat business and new client acquisitions.
- Manage online presence through website updates, social media engagement, and digital advertising campaigns designed to attract potential buyers searching online platforms for used cars.
- Streamline inventory management for better organization, efficient sales, and improved customer experience.
Senior Account Manager
Sage Software
3 2004 - 08.2008
- Attained 125% of quota and ranked as one of the company's top account managers for the Peachtree Software Division.
- Increased sales by 20%, year over year, by diligently leveraging and following up on direct mail campaigns while providing excellent account services.
- Scaled revenue for the company through strategic upselling and cross-selling initiatives.
- Trained new employees on company software, products, technical issues, and sales techniques.
- Inducted into the President's Club for sales excellence.
Senior Sales Associate, Sales Supervisor
MCI Telecommunications
11.1998 - 9 2005
- Consultative inside sales position offering residential telephone service to customers having an annual telecom spend of $1,000 to $5,000.
- Promoted to Sales Supervisor in August 2003.
- Prepared daily meetings to ensure that associates were consistently well versed in product information, customer service and selling skills.
- Implemented creative sales contests and incentive programs that increased revenue boosted morale and minimized employee turnover.
- Maintained sales-per-hour and attempts-per-hour to achieve outstanding cycle quarters.
- Assisted representatives in fulfilling sales goals through consistent coaching and development.
Inbound Telesales Representative
Nova Information Systems
01.2003 - 03.2004
- Consistently boosted revenue per-product-sold by leveraging strong negotiation skills.
- Created a network of referrals to assist with pipeline management.
- Cultivated profitable relationships with prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
- Developed and maintained relationships with top-tier clients.
- Overcame objections using friendly, persuasive strategies.
- Optimized productivity levels, by setting personal goals for daily calls made and deals closed successfully.
Education
Bachelor of Arts - Computer Science and Electronics Technology
Herzing College of Business And Technology
Atlanta, GA 08.1997 - 01.2001
Skills
References
References Furnished Upon Request
Timeline
Used Car Dealer
Empire Automotive of Atlanta
08.2008 - Current
Inbound Telesales Representative
Nova Information Systems
01.2003 - 03.2004
Senior Sales Associate, Sales Supervisor
MCI Telecommunications
11.1998 - 9 2005
Bachelor of Arts - Computer Science and Electronics Technology
Herzing College of Business And Technology
08.1997 - 01.2001
Senior Account Manager
Sage Software
3 2004 - 08.2008
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