George Westberry
Bowman,SC
Summary
To obtain a management or leadership role within a profitable business. I offer over 20 years of leadership experience within customer service employment and the community. Authorized to work in the US for any employer Well-qualified supervisor proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Logistics Team Member
Kelly Services
04.2023 - 08.2023
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated documentation and information required for customer shipments.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
Assistant Manager
Ace Hardware
10.2022 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Customer Account Manager
Aarons Furniture Store
04.2022 - 10.2022
- Evaluated customers' potential needs to make appropriate recommendations.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Warehouse Manager/Supervisor
Supply Technologies LLC
04.2021 - 03.2022
- Manage company employees to maximize sales of fasteners to Husqvarna production lines
- Manage personnel and equipment to move parts from warehouse out to manufacturing lines inside of Husqvarna plant.
Asset Protection Associate
Walmart
09.2020 - 02.2021
- Responsible for eliminating store losses including shrink by theft along with shrink by employee or customer injury claims.
Department Supervisor
Home Depot
02.2018 - 10.2020
- Maintaining Department inventory and merchandising within the department to reach and exceed sales goals
- Maintaining department employees accountability and productiveness to reach daily activities in order to meet or exceed sales goals.
Lieutenant Field Service
Orangeburg County Sheriff's Office
07.2008 - 10.2014
- Supervise and assist fellow deputies during shift, insured proper staffing of shift
- Reviewed deputies' reports and signed off
- Answer calls for service.
Branch Manager
Cardinal Moving and Storage
01.2007 - 07.2008
- Lead organization of equipment, product and employees at both locations to insure profit for company
- Scheduled home deliveries of both purchased goods and residential moves
- Managed employee attendance, heavy equipment, payroll and equipment costs to maintain profit for the company.
Store Manager
Blockbuster Inc
02.1998 - 12.2006
- Scheduling of employees, ordering supplies and merchandise, insured organization and cleanliness of store, organized and led store meetings, insured employees followed company policies and procedures.
Education
Bachelor of Arts - Organizational Management
Regent University
Virginia Beach, VASome College (No Degree) - Psychology
Coastal Carolina Community College
Jacksonville, NCSome College (No Degree) - Landscape Architecture
NC Agricultural Technical State University
GreensboroSkills
- Management Experience
- Sales Experience
- Training & Development
- Quality Assurance
- Leadership
- Team Management
Certification
Law Enforcement (5 years)
Management Skills
Customer Service (10+ years)
Inventory (10+ years)
Marketing (10+ years)
Time Management (10+ years)
Training, SCCJA class I officer
July 2008 to October 2017
Driver's License
Lift Truck certification
February 2018 to December 2021
Certification and training on forklift, reach trucks and electric ladder lift equipment.
Hazmat Certification
July 2008 to January 2021
Training and Certification with proper cleanup and identification of hazmat products. Certified with
Orangeburg County Sheriffs Office, Home Depot 1120 and Walmart 616.
playing golf, hunting
I enjoy a nice round of golf with friends or without. I enjoy the quietness and the experience of nature during either, a round with others or by myself.
I like the solitude of sitting in a deer stand with no noise around, awaiting that trophy buck to march into the field.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Logistics Team Member
Kelly Services
04.2023 - 08.2023
Assistant Manager
Ace Hardware
10.2022 - 12.2022
Customer Account Manager
Aarons Furniture Store
04.2022 - 10.2022
Warehouse Manager/Supervisor
Supply Technologies LLC
04.2021 - 03.2022
Asset Protection Associate
Walmart
09.2020 - 02.2021
Department Supervisor
Home Depot
02.2018 - 10.2020
Lieutenant Field Service
Orangeburg County Sheriff's Office
07.2008 - 10.2014
Branch Manager
Cardinal Moving and Storage
01.2007 - 07.2008
Store Manager
Blockbuster Inc
02.1998 - 12.2006
Bachelor of Arts - Organizational Management
Regent University
Some College (No Degree) - Psychology
Coastal Carolina Community College
Some College (No Degree) - Landscape Architecture
NC Agricultural Technical State University
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