George Whitley
Perry,UT
Summary
Dynamic Psychiatric Technician/Floor Manager with a proven track record at Bridge House, adept in treatment management and team leadership. Excelled in multidisciplinary collaboration and staff training, significantly enhancing patient care. Skilled in behavior monitoring and emergency response, demonstrating a commitment to safety compliance and schedule oversight.
Overview
5
5
years of professional experience
Work History
Psychiatric Technician/Floor Manager
Bridge House
06.2021 - Current
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Trained Psychiatric Technicians and Floor Managers in all expected duties, policies, and procedures.
Technical Support Representative
Instructure
06.2020 - 04.2021
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
Customer Service Representative
Teleperformance/Delta Dental of Minnesota
10.2019 - 06.2020
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Box Elder High School
Brigham City, UT05.2012
Skills
- Behavior monitoring
- Treatment management
- Emergency Response
- Multidisciplinary Collaboration
- Team Leadership
- Staff Training and Development
- Safety Compliance
- Schedule oversight
Timeline
Psychiatric Technician/Floor Manager
Bridge House
06.2021 - Current
Technical Support Representative
Instructure
06.2020 - 04.2021
Customer Service Representative
Teleperformance/Delta Dental of Minnesota
10.2019 - 06.2020
High School Diploma -
Box Elder High School
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