George Williams
Brooklyn,NY
Summary
Customer Service Representative with 10+ years experience. Motivated, self-starter with extensive work experience in office settings. Excels at multitasking in a fast paced environment and completing projects within time constraints. Works well in a team and with people at all levels. Superior customer service, communication, and computer skills.
Overview
14
14
years of professional experience
Work History
Concierge
ROCKROSE
Long Island City, NY
01.2022 - Current
- Ensure security of our 974 units and all its residents/guests in luxury high-rise by monitoring security systems and controlling internal systems
- Coordinated a high volume of packages for thousands of residents, keeping inventory of everything in our package room
- Ran and operated Outdoor Movie Nights for our building which included setting up a movie projector to our surround sound system, creating flyers for the event, and posting movie surveys online for our residents to vote on
Head Concierge
ROSE ASSOCIATES
Brooklyn, NY
01.2018 - 01.2022
- Lead a team of staff and served as the go to point person for problem solving and play making
- Ensure security of our 368 units and all its residents/guests in luxury high-rise by monitoring security systems and controlling internal systems
- Coordinated a high volume of packages for hundreds of residents, keeping inventory of everything in our package room
College Assistant/Team Lead
KBCC
Brooklyn, NY
01.2010 - 01.2019
- Performed clerical duties in the main office
- Team Leader for many groups around campus ensuring all operations and tasks ran smoothly
- Worked as a Teacher’s assistant for various adult classes offered by department including Microsoft office courses where I assisted in teaching students Word, Powerpoint, and Excel
Concierge
LCOR
Brooklyn, NY
01.2016 - 01.2018
- Ensure security of our 142 units and all its residents/guests in luxury 7 story building by monitoring security systems and controlling internal systems
- Coordinated a high volume of packages for over 100 residents, keeping inventory of everything in our package room
Education
Associate of Liberal Arts -
KINGSBOROUGH COMMUNITY COLLEGE
01.2016
Skills
- Proficient with Microsoft programs
- Proficient with Building Link software
- Outstanding Customer Service
- Effective Problem Solving
Timeline
Concierge
ROCKROSE
01.2022 - Current
Head Concierge
ROSE ASSOCIATES
01.2018 - 01.2022
Concierge
LCOR
01.2016 - 01.2018
College Assistant/Team Lead
KBCC
01.2010 - 01.2019
Associate of Liberal Arts -
KINGSBOROUGH COMMUNITY COLLEGE
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