George Williams
Puyallup,WA
Summary
Senior-level IT Executive with 29 years of complex program management and product development experience to support IT operations and driving organization success. Background in successful IT implementation and presentation to key stakeholders. Known for fostering strong collaborative environments and delivering impactful results. Possesses strategic vision and adaptability to navigate evolving business landscapes. Successfully coordinates project work to mitigate risks and solve technical issues while providing IT budget oversight.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Chief Information Officer and Director of IT Services
Washington State Liquor and Cannabis Board
05.2021 - Current
- Executive Leadership: Direct report to Agency Deputy Director; engage in agency executive management.
- Strategic IT Management: Coordinate IT efforts to support organizational initiatives; manage IT projects in line with strategic plan.
- Leadership & Mentoring: Lead, mentor, and guide professional and technical IT managers and staff.
- Operations & Compliance: Develop and implement strategic/operational plans; ensure compliance with laws and policies.
- Resource Management: Manage ITS division budget; allocate IT resources for projects.
Senior IT Manager – Operations
Washington State Liquor and Cannabis Board
01.2020 - 05.2021
- Operations Leadership: Oversaw Network Admin, Server/Cloud Hosting, Database Admin, Desktop Services, and Customer Support.
- Staff Management: Managed IT professional staff, planned tech procurements, and vendor management.
- Streamlined Operations: Enhanced operational efficiency through effective policy and process management.
Assistant Division Manager - IT Operations
Washington Department of Natural Resources
08.2015 - 01.2020
- Strategic IT Leadership: Developed policies, governance structures, and measures for IT Operations, Infrastructure, and Customer Service.
- Technology Strategy Coordination: Aligned technology strategy with business objectives.
Engineering Resource Manager
Iron Bow Technologies, LLC
02.2012 - 07.2013
- Team Leadership: Managed a geographically-dispersed team of 13 senior network engineers.
- Efficient Project Scheduling: Improved scheduling efficiency, saving 10% in travel costs.
Technology & Operations Director / Officer – MAJ (R) / NCO – SSG
US Army – Active Duty and Washington Army National Guard
01.1996 - 08.2021
- Boosted IT & Telecom Efficiency: Streamlined policies for IT/telecommunications across 15 commands/engineering teams, increasing overall performance by 20%.
- Senior Communications Planner: Developed comprehensive signal communications for WA National Guard's earthquake/tsunami response; led statewide exercise integrating state/federal emergency departments and law enforcement.
- Mentorship & Career Progression: Mentored dozens of junior officers, hundreds of non-commissioned officers, and thousands of enlisted Soldiers, focusing on mission-essential training and career progression.
- International Operations: Supported communications for multi-national logistics in Northern Iraq; led NATO strategic planning and operations in Afghanistan, writing 26 new SOPs to increase efficiency by 400%.
- Ground-based Missile Site Commander: Supervised 13 personnel, maintained $500M in sensitive military equipment for Global Missile Defense.
- Integration & Training: Integrated Operations Division into Ballistic Missile Defense schedule; managed Army's first Digital Communications teams, rewriting training doctrine and deploying the second Stryker Brigade Combat Team.
Education
MBA - IT Management
Western Governors University
Salt Lake City, UT02-2024
Skills
- IT compliance
- Data analysis
- IT governance
- Software updates
- Cybersecurity management
- Budget administration
- Information technology management
- IT service management
- Strategic planning
- IT leadership
Certification
- Certified ScrumMaster (CSM)
- Six Sigma Certification
Timeline
Chief Information Officer and Director of IT Services
Washington State Liquor and Cannabis Board
05.2021 - Current
Senior IT Manager – Operations
Washington State Liquor and Cannabis Board
01.2020 - 05.2021
Assistant Division Manager - IT Operations
Washington Department of Natural Resources
08.2015 - 01.2020
Engineering Resource Manager
Iron Bow Technologies, LLC
02.2012 - 07.2013
Technology & Operations Director / Officer – MAJ (R) / NCO – SSG
US Army – Active Duty and Washington Army National Guard
01.1996 - 08.2021
- Certified ScrumMaster (CSM)
- Six Sigma Certification
MBA - IT Management
Western Governors University
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