George Williams
Florissant,MO
Overview
1
1
Certification
Work History
Manager/Level 1 Sommelier
Greenbrier Hills Country Club
- Assisted in daily operations to ensure smooth workflow and team collaboration.
- Supported project management by tracking deadlines and coordinating resources effectively.
- Contributed to team meetings by providing insights and suggesting improvements.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Server
St.louis County Club
Ladue Missouri
2020 - 2021
- Provided prompt and courteous service to customers, ensuring positive dining experiences.
- Assisted in menu knowledge, effectively answering customer inquiries and making recommendations.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to tables.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Head Sommelier/Server
Old Warsonwood Country Club
Ludue Missouri
2017 - 2020
- Curated extensive wine list to enhance member dining experiences.
- Conducted staff training on wine service and pairing techniques.
- Oversaw inventory management for optimal stock levels and product quality.
- Developed and implemented seasonal wine tasting events to engage members.
- Collaborated with culinary team to create complementary food and wine pairings.
- Evaluated new suppliers to ensure high-quality product offerings for the club.
- Coordinated wine selection and restocking for cellar with over Number bottles.
- Directed teams to keep workstations clean and neat for professional customer appeal.
- Increased wine sales by conducting staff training sessions on wine knowledge and service techniques.
- Performed regular inventory audits to maintain accurate records of stock levels and prevent discrepancies.
- Educated diners on various aspects of oenology during service interactions, enriching their understanding of the world of wines.
Server/Sommelier
St.louis Club Downtown Clayton
Clayton Missouri
2013 - 2017
- Provided exceptional customer service to enhance dining experience.
- Took and delivered food and beverage orders efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area and tables.
Education
No Degree - Bachelor's Business Administration
Southeastern Missouri
Southeast Missouri High School Diploma -
Webster Groves High School
Webster Groves Missouri 05.2003
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Documentation and reporting
- Relationship building
- Strategic planning
- Staff development
Certification
Level sommelier
Timeline
Manager/Level 1 Sommelier
Greenbrier Hills Country Club
Server
St.louis County Club
2020 - 2021
Head Sommelier/Server
Old Warsonwood Country Club
2017 - 2020
Server/Sommelier
St.louis Club Downtown Clayton
2013 - 2017
No Degree - Bachelor's Business Administration
Southeastern Missouri
High School Diploma -
Webster Groves High School