George Wisa

• Spearheaded the oversight and enhancement of centralized Firewall solutions with Forti-Manager and Forti-Analyzer.

• Managed the complete lifecycle of Fortinet Firewalls for 20 clients, identifying and resolving network, resource access, software, and hardware challenges; improved system performance and minimized downtime by 30%.

• Executed deployment of Edge Fortinet Firewall and fully integrated Fortinet suite devices, such as FortiGates, switches, APs, and FortiGate Extenders.

• Directed and executed technical troubleshooting procedures for tier-3 escalations in network security, resulting in a 25% improvement in issue resolution time and a 15% increase in system stability.

• Enhanced network performance by troubleshooting and resolving technical issues promptly.
• Executed troubleshooting procedures for Ethernet LAN and E-MPLS networks, implemented network enhancements based on findings, and achieved a 20% reduction in network errors, ensuring seamless network operations.
• Initiated collaborative efforts with engineering teams to troubleshoot intricate issues, resulting in the identification of root causes and implementation of sustainable solutions that enhanced system stability and efficiency organization-wide.