George Yang
Sacramento,CA
Summary
Dynamic delivery driver with a proven track record at FedEx, excelling in customer service and route optimization. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Skilled in vehicle inspections and documentation, ensuring safety and compliance while fostering strong client relationships through proactive communication.
Overview
12
12
years of professional experience
Work History
Delivery Driver
FedEx
03.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Transportation Driver
General ProduceInc
Sacramento, CA
10.2023 - 03.2024
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
- Maintained excellent safety record with strict adherence to company policies and regulations.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
- Assisted in the training of new drivers, sharing best practices for safe and efficient transportation.
Automotive Technician
Suntires and Wheels Auto
Sacramento, CA
05.2013 - 06.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Tire Technician
Tire Direct
Sacramento, CA
06.2015 - 06.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
Education
Highschool -
Luther Burbank Highschool
Sacramento, CA06.2011
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Vehicle cleaning and maintenance
- Vehicle inspection
- Documentation and reporting
- Order verification
- Equipment operation
- Vehicle maintenance
- Pre-trip and Post-trip inspections
- Defensive driving
- Route logs
- Inventory management
- DOT compliance
- Heavy hauling
- Vehicle inspections
- Equipment monitoring
- Vehicle systems
- Auto delivery
- Parts replacement
- Brake systems
- Fluid exchanges
- Preventive Maintenance
- Axle repairs
- Replacing parts
- Driveability diagnostics
- Engine repair
- Bearing replacement
- Computer diagnostics
- Inspecting vehicles
Timeline
Delivery Driver
FedEx
03.2025 - Current
Transportation Driver
General ProduceInc
10.2023 - 03.2024
Tire Technician
Tire Direct
06.2015 - 06.2019
Automotive Technician
Suntires and Wheels Auto
05.2013 - 06.2020
Highschool -
Luther Burbank Highschool