George Young
Los Angeles,CA - California
Summary
Versatile and dynamic professional with a proven track record at Agis, excelling in team leadership and audit planning. Demonstrates exceptional problem-solving abilities and a customer service focus, significantly enhancing operational efficiency and client satisfaction. Skilled in cash handling and clear communication, adept at fostering a collaborative and positive work environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
03.2004 - 05.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Auditor
Agis
04.2006 - 06.2010
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Shift Leader
Popeyes
05.2018 - 06.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Home Care Provider
IHSS - In Home Supportive Services
03.2020 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Education
High School Diploma -
Crenshaw High
Los Angeles, CA06-1999
Associate of Arts - Criminals Justice
ITT Technical Institute
Norfolk, VA08-2016
Skills
- Positive attitude
- Team collaboration
- Patient care
- Cash handling
- Team leadership
- Clear communication
- Meal preparation
- Problem-solving
- Housekeeping
- Customer service focus
- Audit planning
- Flexible schedule
- Patient transportation
- First aid and safety
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid Certification - American Red Cross.
Languages
English
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeImportant To Me
Flexible work hoursTimeline
Home Care Provider
IHSS - In Home Supportive Services
03.2020 - Current
Shift Leader
Popeyes
05.2018 - 06.2019
Auditor
Agis
04.2006 - 06.2010
Shift Leader
Taco Bell
03.2004 - 05.2015
High School Diploma -
Crenshaw High
Associate of Arts - Criminals Justice
ITT Technical Institute
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