George A. Shirley

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Greeting customers upon their arrival,escorting them to lounge area,entering vehicle information into computer system,conversing with customers about manufactured service recommendations for their vehicle based on vehicle mileage from oil changes,coolant flushed,radiator flushed to tire rotations, performing quality inspections upon completion of services,reviewing performed services with client and receiving funds for services rendered. Working my way up to eventual team leader making sure each person in a position performed their duties to training new hires and mentoring them.

Towing vehicles and providing road service such as tire changes,jump start and lock out service for AAA members,Cross Country Motor Club,All State Motor Club, as well as car dealerships,private shops,and private sector persons, answering and fielding phone calls and running the salvage yards.

Provide road service and towing ( if required) to A.A.A. members. Worked various shifts( morning,afternoon,evening,as well as overnight) as needed.