Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Porter Carlson

Porter Carlson

Rexburg,ID

Summary

Detail-oriented automotive professional with expertise in diagnosing electrical and engine performance issues. Known for a strong work ethic and commitment to maintaining customer satisfaction through effective problem-solving and communication.

Overview

1
1
Language
1
1
Certification
6
6
years of professional experience

Work History

Delivery Driver and Sales Associate

AutoZone
04.2026 - 07.2026
  • Assisted customers with product inquiries and provided exceptional service during deliveries.
  • Delivered parts and products in a safe and timely manner
  • Stocked store inventory
  • Replaced car batteries
  • Replaced windshield wiper blades

Student Automotive Technician

Brigham Young University-Idaho
01.2026 - 07.2026
  • Worked with other student technicians to troubleshoot and repair real customer vehicles
  • Kept customers informed and updated on the status of their vehicle as a student service advisor
  • Diagnosed and repaired multiple electrical-related issues
  • Diagnosed and repaired multiple engine performance-related issues
  • Car lift certified
  • Service Safety Certified

Shift Leader

Handels Homemade Ice Cream
07.2020 - 06.2023
  • Trained and mentored new staff on customer service and operational procedures.
  • Oversaw daily operations to ensure efficient service and product quality.
  • Managed inventory levels, ensuring timely restocking of supplies.
  • Implemented process improvements that enhanced workflow efficiency.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Conducted regular quality checks on products to uphold brand standards.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor's of Automotive Engineering - Automotive Engineering

Brigham Young University - Idaho
Rexburg, ID
07-2029

High School Diploma -

American Leadership Academy - West Foothills
Waddell, AZ
05-2023

Skills

  • Strong work ethic
  • Engine repair
  • Hand and power tools
  • Brake systems understanding
  • Troubleshooting skills
  • Parts replacement
  • Electrical failure repairs
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Punctual and reliable

Accomplishments

Two-year mission for the Church of Jesus Christ of Latter-day Saints.

  • Chile Santiago North Mission, July 2023 - July 2025
  • Spanish speaking

Certification

  • Automotive Lift Certified
  • Service Safety Certified

Languages

Spanish
Full Professional

Interests

  • Weight lifting
  • Hiking
  • Rock climbing
  • Camping
  • Playing Sports

Timeline

Delivery Driver and Sales Associate

AutoZone
04.2026 - 07.2026

Student Automotive Technician

Brigham Young University-Idaho
01.2026 - 07.2026

Shift Leader

Handels Homemade Ice Cream
07.2020 - 06.2023

Bachelor's of Automotive Engineering - Automotive Engineering

Brigham Young University - Idaho

High School Diploma -

American Leadership Academy - West Foothills
Porter Carlson