Proven Customer Service Representative with a track record at Hatzung Insurance / Johnson Midwest Agency, adept in problem-solving and critical thinking. Excelled in managing high-stress situations, enhancing customer loyalty by resolving complaints with empathy, and efficiently handling escalated calls. Skills include active listening. Knowledgeable and dedicated customer service professional with extensive experience in Insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Public Notary.
Public Notary.