George Graves
Phoenixville,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Target Security Specialist
Target Corporation
07.2021 - 12.2021
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Dairy/frozen associate
Giant Food Stores
02.2018 - 04.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Front end service associate
Giant Food Stores
06.2016 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Unloaded, loaded and stocked merchandise.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Phoenixville Area High School
Phoenixville, PA06.2018
Skills
- Performance monitoring
- Computer hardware repair
- System upgrades
- Hardware installation
- Technical troubleshooting
- Equipment maintenance
- Software installation
- Multitasking
- Decision-making
Timeline
Target Security Specialist
Target Corporation
07.2021 - 12.2021
Dairy/frozen associate
Giant Food Stores
02.2018 - 04.2021
Front end service associate
Giant Food Stores
06.2016 - 02.2018
High School Diploma -
Phoenixville Area High School
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