George "Larry" Andrews
Orlando,FL
Summary
Seasoned Garage Door Installer and ex-Owner well-versed in estimating jobs and completing work within promised timeframes. Good communication and problem-solving abilities. Strong leadership and relationship-building skills. Successful at developing unique troubleshooting techniques and providing quality sound installation services to customers. Ready to offer 15 years of experience and take on a challenging new role. Seeking employment in a new field.
Overview
16
16
years of professional experience
Work History
Outside Sales Account Manager
31-w Insulation Co
Orlando, FL
01.2024 - Current
- Achieved sales targets consistently by utilizing excellent communication and negotiation skills.
- Provided ongoing support to clients after sale, ensuring long-term loyalty and repeat business opportunities.
- Optimized territory coverage plans, prioritizing high-potential prospects while continuing to nurture existing accounts effectively.
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Maintained up-to-date knowledge of market trends, industry developments, and competitor strategies to better serve clients.
- Established credibility as trusted advisor with clients through deep product knowledge combined with subject matter expertise in their industries.
- Ensured high levels of customer satisfaction by addressing concerns promptly and resolving issues effectively.
- Generated valuable referrals by cultivating positive relationships with satisfied customers who were eager to recommend company's products and services.
- Built strong client rapport to establish diversified network of connections.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Visited clients to sell insulation and garage doors.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Recorded accurate and efficient records in customer database.
Warehouse Operations Manager
Authority Garage Door Supply
Orlando, FL
10.2023 - 12.2023
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Owner and Lead Garage Door Technician
Andrews Overhead Doors
San Antonio, TX
04.2017 - 07.2023
- Individually installed, repaired and removed residential garage doors and operators.
- Developed and maintained relationships with clients and customers.
- Worked with Quick Books to develop estimates and invoices.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Diagnosed problems and completed timely repairs.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Educated homeowners about proper care and maintenance of garage door systems.
- Installed doors and electric door openers using power tools, hand tools and electronic test equipment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created plans and communicated deadlines to complete projects on time. Identified issues, analyzed information and provided solutions to problems.
Lead Garage Door Technician
Precision Garage Doors
San Antonio, TX
08.2008 - 04.2017
- Educated homeowners about proper care and maintenance of garage door systems.
- Diagnosed problems and completed timely repairs.
- Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
- Updated daily logs with hours and materials used.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Installed doors and electric door openers using power tools, hand tools and electronic test equipment.
- Completed required paperwork such as work orders according to services performed or required.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time. Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Certification - Florida Home Inspection Master Package
Inspection Certification Associates
OnlineHigh School Diploma -
Lee High School
San Antonio, TX05.1994
Skills
- 15 years experience in installation of garage doors and operators, in residential
- Owner of garage door company for 6 years
- Strong attention to detail
- Excellent driving record
- Previous employer exceptional recommendation
- Responsible and reliable
- Fully experienced with multiple power tools including: drills, impacts, sawsalls, grinders
- Device interfacing knowledge
- Complex Problem-Solving
- Self-starter, and excellent problem solver with knowledge to fabricate when needed
- Has extensive knowledge of all Wayne Dalton products, as well as Chamberlain and Liftmaster Operators, Sears Craftsman Operators
- Accurate Measurements
- Creative Solutions
- Territory Management
- Cold-calling
- Price Quoting
- Relationship cultivation
- Relationship Building
Timeline
Outside Sales Account Manager
31-w Insulation Co
01.2024 - Current
Warehouse Operations Manager
Authority Garage Door Supply
10.2023 - 12.2023
Owner and Lead Garage Door Technician
Andrews Overhead Doors
04.2017 - 07.2023
Lead Garage Door Technician
Precision Garage Doors
08.2008 - 04.2017
Certification - Florida Home Inspection Master Package
Inspection Certification Associates
High School Diploma -
Lee High School
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