Georgette Brown-King
Windsor,CT
Summary
Dynamic professional with a proven track record. Excelling in team leadership and conflict resolution. Adept at enhancing operational efficiency through effective problem-solving and collaboration. Recognized for improving team productivity and fostering a positive work environment while managing complex workflows and ensuring compliance with safety protocols.
Overview
36
36
years of professional experience
Work History
Founder and Committee Chair of BSA Troop 1149
Scouting America
Windsor, CT
08.2019 - 2026
- Developed strategic initiatives to enhance organizational growth and community engagement.
- Led a team in creating innovative programs to support youth development.
- Established partnerships with local organizations to expand outreach and resources for participants.
Social Service Investigation Supervisor
CT Department of Social Services
Windsor, Connecticut 06095
12.1989 - 02.2022
- Assisted with team coordination and scheduling for operational tasks.
- Learned safety protocols and best practices to ensure workplace compliance.
- Engaged in training sessions to enhance skills and operational efficiency.
- Oversaw daily operations, ensuring compliance with state regulations and policies.
- Monitored case management systems for accuracy and efficiency in reporting fraud.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans to identify fraud cases.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Sales Associate
Scouting America
Hartford, CT
03.2022 - 12.2025
- Developed relationships with repeat customers, fostering loyalty through personalized service.
- Provided sewing of product for optimun fit.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Science -
Bachelor of Arts - Art
Hampton University
Hampton, VA05-1984
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Scouting America
03.2022 - 12.2025
Founder and Committee Chair of BSA Troop 1149
Scouting America
08.2019 - 2026
Social Service Investigation Supervisor
CT Department of Social Services
12.1989 - 02.2022
Bachelor of Science -
Bachelor of Arts - Art
Hampton University