Georgette Mae Cook
McKinney,TX
Summary
Dedicated Lead Store Associate with a proven track record in customer service, team leadership, and compliance. Committed to enhancing guest satisfaction and maintaining a safe shopping environment.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Lead Store Associate
Aldi
Frisco, Texas
05.2025 - Current
- Supervised daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Managed stock levels and organized merchandise displays to enhance product visibility and customer experience.
- Assisted customers with product selection and purchase decisions.
- Assisted customers in efficiently locating products and resolving inquiries.
- Collaborated with team members to maintain a clean and safe shopping environment, promoting a positive customer experience.
- Ensured compliance with all applicable laws and regulations.
Manager
Chick fil a
McKinney, Texas
01.2017 - 03.2025
- Managed daily operations and ensured smooth workflow in fast-paced environment.
- Oversaw customer service initiatives to enhance guest satisfaction and loyalty.
- Trained and mentored team members to enhance service quality and efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Implemented quality control measures to uphold company standards.
- Implemented inventory control processes to maintain stock levels and reduce waste.
- Enforced food safety standards and upheld cleanliness in all areas of the restaurant.
Education
Frisco High School
Frisco, TXSkills
- Inventory management
- Merchandise presentation
- Store operations
- POS systems
- Cash handling accuracy
- Health and safety
- Regulatory compliance
- Time management
- Store maintenance
- Team leadership
- Adaptability
- Customer service
Languages
English
Native/ Bilingual
Spanish
Limited
Filipino
Professional
Timeline
Lead Store Associate
Aldi
05.2025 - Current
Manager
Chick fil a
01.2017 - 03.2025
Frisco High School