Georgia Paulovich
Temple Terrace
Summary
Knowledgeable Barista with extensive background in task prioritization and outstanding customer service. Strong focus in quality control and communication. Pursues opportunities to proactively address issues before they arise. Consistently recognized for overachieving work ethic.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Temple Terrace, FL
04.2025 - Current
- Craft quality drinks and food to meet customer's preferences.
- Deliver excellent and timely customer service to provide the "coffee house" environment.
- Manage time to ensure all necessary tasks are completed for smooth operation.
- Effectively communicate with partners to maintain efficiency.
- Train new partners through positive coaching methods to promote their success
- Adhere to food safety standards in order to deliver quality production
- Handle customer complaints with empathy and quickly resolving the issue to ensure satisfaction
Bar Back/Barista
Lucky Goat Coffee Company
Tallahassee, FL
09.2023 - 01.2025
- Performed all opening and closing tasks to ensure smooth store operations.
- Managed the register, including taking orders, registering new rewards members, and processing transactions.
- Prepared a variety of beverages, including cold brew, drip coffee, iced and hot tea, and bakery items.
- Assisted the head barista with espresso and matcha drink preparations.
- Organized and replenished retail lobby stock, including coffee bags, merchandise, and equipment.
- Managed catering orders for events and businesses, ensuring timely and accurate fulfillment.
Barista
Starbucks
Brandon/Tallahassee, FL
05.2023 - 11.2023
- Delivered outstanding customer service, fostering a welcoming environment for all guests.
- Memorized drink recipes and standards to ensure consistency and quality.
- Worked collaboratively with a team and independently to meet service goals.
- Managed a fast-paced, high-pressure environment while maintaining top-quality service.
- Resolved customer conflicts and addressed concerns in a timely and professional manner.
- Provided personalized menu recommendations based on customer preferences.
- Adhered to cleanliness and safety guidelines to maintain a safe environment.
Hostess/Server
Recipe Box Family Diner
Brandon, FL
10.2021 - 05.2023
- Managed front register operations, including processing cash and credit transactions, daily register reconciliation, and preparing bank deposits.
- Coordinated seating arrangements for a high-volume restaurant to ensure efficient service.
- Assisted customers over the phone, handling reservations, inquiries, and to-go orders.
- Managed daily side work, including cleaning, stocking, rolling silverware, and writing daily specials.
- Supported servers and bussers, fostering teamwork and ensuring smooth service.
- Built strong customer relationships, encouraging repeat business and exceptional service experiences.
- Worked efficiently in a fast-paced environment to meet guest needs and maintain high service standards.
- Utilized the Toast POS system to accurately take orders and manage multiple tabs.
Education
High School Diploma -
Bloomingdale Senior High School
Valrico, FL01.2021
Skills
- - Exceptional Customer Service
- - Food and Beverage Service
- - Cash Handling & Money Management
- - POS System Expertise
- - Time Management & Organization
- - Multitasking & Efficiency
- - Problem Solving & Conflict Resolution
- - Active Listening & Interpersonal Communication
- - Team Collaboration & Independent Work
- - Creativity & Attention to Detail
- - Strong Work Ethic & Consistency
- - Sewing (10 years) & Quality Control
Timeline
Barista
Starbucks
04.2025 - Current
Bar Back/Barista
Lucky Goat Coffee Company
09.2023 - 01.2025
Barista
Starbucks
05.2023 - 11.2023
Hostess/Server
Recipe Box Family Diner
10.2021 - 05.2023
High School Diploma -
Bloomingdale Senior High School
Section name
Flexible Schedule
Partner of the Quarter
Chosen through a in-store voting system to recognize a partner who consistently goes above and beyond.