Anna Pena
Copper and Fire Jewelry
SCOTTSDALE,AZ
25
years of professional experience
Driven Jewelry Sales Associate with exceptional customer service skills. Expert in product knowledge and creating personalized shopping experiences that foster customer loyalty and repeat business.
Work History
Jewelry Sales Associate
9 Years 7 Months- Assisted customers in selecting jewelry, enhancing product knowledge and customer satisfaction.
- Educated clients on jewelry care, promoting long-term value and customer loyalty.
- Managed inventory levels, ensuring timely replenishment of popular items to meet demand.
- Collaborated with team members to create visually appealing displays, driving sales engagement.
- Developed personalized shopping experiences for clients, building lasting relationships and repeat business.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Freelance Photographer
15 Years 3 Months- Developed creative concepts and executed photography projects from planning to final delivery.
- Captured high-quality images for diverse clients, enhancing brand visibility and storytelling.
- Utilized advanced photographic techniques to achieve desired artistic outcomes in various settings.
- Edited and retouched images using industry-standard software to ensure professional presentation.
- Established strong client relationships through effective communication and personalized service.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Facilitated printing of images for client's portfolio.
Education
Bachelor of Arts - Photography / Design
Master of Arts - Photography / Design
Skills
- Exceptional knowledge in products
- Exceptional customer service
- Basic computer knowledge
- Store maintenance
- Cash handling proficiency
- Marketing through social media
- Marketing through photography of products
- Creative thinking
- Organization
Timeline
Jewelry Sales Associate
Copper and Fire Jewelry
01.2017 - CurrentRead More
Freelance Photographer
Self-employeed
06.2001 - 09.2016Read More
School of Visual Arts
Master of Arts from Photography / Design
Read More
Richmond College
Bachelor of Arts from Photography / Design
Read More