Salpe Magarian
Dearborn Heights,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Jewelry Sales Associate
Issa Jewelers
12.2023 - Current
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Conducted regular audits of displayed items, maintaining an accurate representation of available products for clientele.
- Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Experience Specialist
Menards
02.2014 - 04.2023
- Assisted customers with making payments or completing orders in system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Updated and maintained rental agreement files and documents.
- Oversaw maintenance, appearance and performance of company vehicles.
- Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Processed exchange requests in computer system.
- Collected money, provided change and recorded transactions on receipts.
- Drafted contracts, explained terms to customers and acquired signatures.
Education
Some College (No Degree) - Liberal Arts And General Studies
Henry Ford College
Dearborn, MIHigh School Diploma -
Crestwood High School
Dearborn Heights, MI2000
Skills
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Order and Refund Processing
- Upselling Products and Services
- Transaction Processing
- Complex Product Knowledge
- Establishing and Maintaining Customer Relationships
- Upbeat and Positive Personality
- Visual merchandising
- Armenian Fluency
Languages
Armenian
Native or Bilingual
Timeline
Jewelry Sales Associate
Issa Jewelers
12.2023 - Current
Customer Experience Specialist
Menards
02.2014 - 04.2023
Some College (No Degree) - Liberal Arts And General Studies
Henry Ford College
High School Diploma -
Crestwood High School
Similar Profiles
Rayna Marie VasquezRayna Marie Vasquez
Online Fitness Coach at ISSAOnline Fitness Coach at ISSA
Gavin BelschnerGavin Belschner
Certified Trainer at ISSACertified Trainer at ISSA
HECTOR IVAN LUGO ARREOLAHECTOR IVAN LUGO ARREOLA
TRAFFIC AND LOGISTICS OPERATOR at ISSA FREIGHTTRAFFIC AND LOGISTICS OPERATOR at ISSA FREIGHT
Selena RubaiaiSelena Rubaiai
CNA at The Lodge at TaylorCNA at The Lodge at Taylor
Brianna TrohimczykBrianna Trohimczyk
Logistics Specialist/Assistant Project Manager at RXO LogisticsLogistics Specialist/Assistant Project Manager at RXO Logistics